招聘前厅部经理_西安香格里拉招聘信息-最佳东方

Shangri-La Hotel Xian

Located in the prestigious financial and shopping mall centre on Keji Road in Yanta District, Shangri-La Hotel, Xian, enjoys easy access to Xian’s leading business, entertainment and shopping destinations. Our hotel serves as a prime residence for both business and leisure travellers alike.

The hotel is approximately a 35-minute drive from Xi’an International Airport and Xian North railway station, a 45-minute drive from the Terracotta Warriors Museum and a 25-minute drive from City Wall and Bell Tower. Metro line 3 is close to the hotel and it only takes 15 minutes to reach the Giant Wild Goose Pagoda.

The hotel’s tour guide manager can customize different city tour routes for you.

-393 rooms and suites

-4 restaurants & bars

酒店位于雁塔区科技路商务区腹地，毗邻市内颇具规模的商业及娱乐购物区。步行3分钟可达金鹰国际和世纪金花购物中心，步行5分钟可达创业咖啡街区和大都荟商业区，酒店对面永兴坊美食街区及周边特色餐厅让您尽享休闲时光的惬意与味蕾的美好体验。一朝步入西安，一日读懂千年。深入体验历史名都，酒店地铁三号线15分钟直达曲江大雁塔景区，25分钟可达钟鼓楼广场，驱车前往兵马俑博物馆45分钟左右。

-393间客房和套房

-4家餐馆和酒吧

We are currently looking for a Front Office Manager to join our Rooms team.

As a Front Office Manager, we rely on you to:

1. Responsible for the reception and management of the front office of the hotel, familiar with the functions of the front office service facilities and in good condition.

2. Conducted relevant market plan analysis, formulated departmental work plans and completed work reports.

3. Make the highest room occupancy rate and obtain the best room income.

4. Supervised subordinate department heads, assigned work tasks, defined post responsibilities, and adjusted work deployment at any time.

5. Maintain good guest relations and can handle guest complaints independently and effectively.

前厅部经理的工作职责如下：

1.负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态。
2.进行有关的市场计划分析制定部门工作计划，完成工作报告。
3.使客房达到最高出租率，获取最佳的客房收入。
4.督导下属部门主管，委派工作任务，明确岗位责任，随时调整工作部署。
5.保持良好的客际关系，能独立有效地处理宾客投诉。

We are looking for someone who:

1. College degree or above, more than 2 years working experience in the same position.
2. Familiar with the operation and management of the front office of the hotel, with a strong sense of responsibility and professionalism.
3. Supervised the service quality standards and operation process standards of the staff in each branch of the front office and comprehensively supervised the work of the front office.
4. Effectively implement, implement and complete the monthly work plan formulated by the department.
5. Fluent in English dialogue, strong coordination and management ability, with certain sales ability.
6. Have a comprehensive grasp of basic financial knowledge of front desk cash register and be able to deal with financial problems involved in daily services.

我们正在寻找一位具备以下条件的候选人：

1.大专以上学历，有同岗位工作经验2年以上。
2.熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神。
3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。
4.有效贯彻、落实并完成部门制订的每月工作计划。
5.英语对话流利，有较强的协调管理能力，具有一定的销售能力。
6.全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

If you are the right person, what are you waiting for? Click the apply button now!

西安香格里拉座落于高新技术产业开发区腹地，毗邻市内颇具规模的商业区及高级娱乐购物区。酒店拥有393间设计独特的豪华客房及套房，客房别具气势的落地式长窗，让您饱览城市如画的风光和酒店的园林景致。另设至尊独享的豪华阁行政楼层，拥有61间客房和套房，以及一个私人专享的豪华阁贵宾廊。酒店的四间风格迥异的餐厅和酒吧，让您可享受到来自各地颇富盛名的厨师们亲自为您烹饪的诱人美食。酒店拥有设备优良、完备的会议室及宴会厅，总面积达1824平方米的无廊柱式大宴会厅，无论是举办婚宴或是国际大型会议，都会让您感受到无尽的尊贵与豪华！健身中心、游泳池及各式的休闲、健身设施定能让您在工作之余，得以全身心的放松。在香格里拉Chi水疗，让我们的治疗师用纯熟的技巧，带您重拾身心宁静、肌体平衡的完美感受。我们将为您提供具有市场竞争力的薪酬及福利！如您有兴趣加入西安香格里拉，我们欢迎您投递简历至kay.xie@shangri-la.com酒店常规招聘时间为每周一至周四下午两点至四点，有意者请携带一寸近期免冠彩色照片及身份证原件前来酒店参加面试。联系电话：（86-29）88355201、88355203、88355205、88355207 传真：（86-29）8875 9999 电子邮箱：kay.xie@shangri-la.com 网址：https://www.shangri-la.com/cn/xian/shangrila/地址：西安市高新区科技路38号乙西安香格里拉大酒店邮编：710075