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岗位职责
1. Check the food quality and set up of breakfast and happy hour on a daily basis. Maintain the highest standard of food and service quality.
每天检查早餐及欢乐时光的食品摆放及质量,确保为客人提供最高标准的食品和服务。
2. To credit Accor Live Limitless membership points for eligible guests and offer solution for the guest’s points issue.
为有效入住的客人积分并解决客人的积分问题。
3. In charge of the check in and check out for the Executive floor guests.
为行政楼层客人办理入住和退房手续。
4.To analyze the food cost on a monthly basis and report FOM with the breakdown of cost.
分析每月食品支出,并向前厅部经理汇报成本解构。
5. To train the staff with stand operation procedure.
根据标准操作守则对员工进行培训
6. In charge the whole operation of Executive Lounge.
负责整个行政楼层的运营。
岗位要求1. Education: college degree or equivalent.
教育:具有大专毕业学历或同等以上文化程度。
2. Experience: at least 3 years management experience
经验:有三年以上管理工作经验
3. Skills: good at communicating with guests, strong coordination and organization ability, and able to solve guests' problems reasonably.
技能:善于与客沟通,有较强的协调组织能力,可合理的为解决客人问题。
4. Natural conditions: good health, dignified appearance and generous manners
自然条件:身体健康,相貌端庄,举止大方
Accor With 158,000 people in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:- hotels: nearly 4,000 hotels (455,000 rooms) in 90 countries, casinos, travel agencies, and restaurants;- services to corporate clients and public institutions: 14 million people in 34 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.法国雅高国际酒店集团已被誉为全球发展最迅速的酒店集团之一。雅高在欧洲处于业内主导地位,在 140 个国家拥有158,000 名雇员;是全球最大的酒店、旅游及企业服务集团,主要从事两项国际业务:· 酒店:分布于 90 个国家的 4,000 家酒店(超过455,000 间客房),旅行社、餐厅及赌场。· 企业服务:服务于公司及公共机构:每天在 34 个国家有1,400万人共享雅高设计及管理的广泛服务 (餐券、看护、费用管理、社会服务、奖励活动等)。Grand Mercure Beijing Central, the first Grand Mercure in Beijing managed by the Accor group.Ideally located in the heart of Beijing the Grand Mercure Beijing Central is part of the collectiong of Grand Mercure Hotels worldwide-each expressing the spirit of their location. This highly stylish contemporary hotel, in the commercial and shopping district of Xidan, offers a personalised hotel experience whether travelling on business or leisure. Nearby to Beijing's historical landmarks.北京西单美爵酒店是雅高集团在北京管理的第一家美爵酒店, 地处西单商务中心。