Director of F&B 餐饮部总监
1.5万-2万
停止招聘
发布于 2023-03-10
Director of F&B 餐饮部总监
1.5万-2万
北京 | 经验不限 | 学历不限 | 招1人
停止招聘
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职位福利
职位描述

-        Primary Responsibilities主要职责

 

•       Ensure the whole F&B Department and associates offer a outstanding service to the guests. Provide a strong communication link between Outlet Managers and the Director F&B.

保证餐饮部所有员工给客人提供优质的服务。在餐饮部总监及餐厅经理中提供良好的沟通桥梁作用。

-          Services 服务

•       Ensure that services are carried out in accordance with standards

确保员工根据关爱标准给客人提供服务。

•       Ensure all the associates carry out the tasks according to the S&P.

确保员工按照标准与程序完成任务。

•       Focus on customer service and associate development needs in all outlets

主要注意力集中在客人服务及员工发展中。

•       Supervises the quality of service in all outlets during meal periods.

控制所有餐厅用餐期间的服务质量。

-          Training 培训

•       Recruitment, training, development and rostering of associates.

招聘、培训、发展和管理员工。

•       Provide training support to all outlet managers.

给各餐厅经理提供培训报告。

•       Should be a motivated trainer and willing to train.

要成为一个有鼓舞能力的训导师

-          Standard and Procedure 标准与程序

•       Ensure all the associates carry out the task according to the S&P.

确保员工按照标准与程序完成任务。

•       Assist Director of F&B in developing, updating S&P.

   协助餐饮总监对其进行发展与 更新。

-      Planning计划

•       Assist Director of F&B in sourcing local suppliers for equipment or other requirements in the department.

协助餐饮部总监采购设备。

-          Menu knowledge菜单知识

•        Good beverage knowledge / good knowledge of beverage service skills / good menu and food knowledge.

熟知酒水及酒水服务知识并了解各种食品及有效的制作菜单

-          Management and Communication管理和沟通

•       The incumbent is responsible, to ensure that F&B Department is run efficiently and that he/she apply all managerial principles to ensure Guest Satisfaction and financial benefits to the owners, in accordance with the budgeted guidelines and S&P.

主要责任在确保餐饮部的正常运作,员工遵守规则,保证客人满意,给业主带来更好的效益,达到预算。

•       The incumbent should be able to work without supervision and be able to take on the duties of Director F&B, in his absence.

无需在任何人的管理下工作,在餐饮总监不在时担当起餐饮总监的职责。

•       Coordination with other departments, i.e.: Engineering, House Keeping, Sales & Marketing, etc.

与其他部门作好协调工作。如:工程部、管家部、销售部。

•       Assist outlet managers in associate counseling.

协助餐厅经理与员工沟通。

•       Actively involved in assisting Banquet Manager in execution of important functions. The incumbent should provide creative support to the Banquet Manager.

积极主动的帮助宴会厅经理完成重要的宴会。有责任给宴会厅经理提供创造性的建议。

•       Interact with guests in all outlets, in order to enhance their dining experience and build relationships.

为了增加回头客人及建立良好的关系,同餐厅客人进行交流。

-          Meeting会议

•       Attend F&B Meetings and conduct the same in the absence of Director of F&B.

参加餐饮部例会,在餐饮总监不在时对餐厅作以正确指导

•       Attend associate briefings in all Outlets and Bars.

餐加所有餐厅及酒吧的例会。

•       Coordinates with Director of F&B on details of day to day functions.

同餐饮部总监共同协商每天的工作细节。

•       Coordinate day-to-day operations with the Outlet Managers.

同各餐厅经理协商每天的运作。

       Cost Control成本控制

•       Determining optimum associating, product, stock and equipment levels, in relation to business needs, keeping in mind the various seasonal periods of business.

根据生意需求及淡、旺季情况决定运作设备。

•       Good knowledge of P.O.S system (Micros).

熟知P.O.S.电脑系统操作。

-          Hygiene and Grooming 仪容仪表

•       Monitoring associate grooming and associate hygiene. Reviewing the same during associate briefings.

检查员工礼貌及卫生情况,在例会上予以回顾、强调。

-          Marketing Survey 市场调查

•       Sales & Marketing focus, in developing Food & Beverage promotions in outlets, coordinating guests feedback, analysis of guests feed back and altering the strategy to the guests needs.  Competitive analysis should be accomplished at least once a fortnight, with a view of differentiating our product and therefore increasing our market share.

负责促销餐饮部食品节,得到客人反馈意见,并分析客人反馈根据客人意见作出相应策略。至少两周作一次与竞争对手的收入分析,找出细微的差别,增加我们市场的占有率。

-          General其它

•       Collection and analysis of financial data to assist in decision-making.

收集及分析财务报告并协助作出有关决定。

•       Assist the Director of F&B and Outlet Manager on giving creative suggestions.

给餐饮总监及餐厅经理提供有创议性的意见。

•       Provide support to Stewarding manager.

给总管事提供报告。

•       Assist outlets during their peak period of service.

在用餐高峰期协助各餐厅的运作。

•       Assist the Director of F&B in planning, Organizing and execution of special events and food promotions.

协助餐饮总监制定及完成特殊宴会及食品节。

•       Keep abreast with latest developments and technology in the F&B industry.

对餐饮出品趋势及技术要有一定掌握。


(薪资可面议)

其他要求
国际联号工作经历:优先
计算机能力:良好
年龄要求:30-45岁
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公司地址
北京西城区宣武门内大街6号(西单路口首都时代广场南侧)
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  • 酒店业--全服务中档酒店/4星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Accor With 158,000 people in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:- hotels: nearly 4,000 hotels (455,000 rooms) in 90 countries, casinos, travel agencies, and restaurants;- services to corporate clients and public institutions: 14 million people in 34 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.法国雅高国际酒店集团已被誉为全球发展最迅速的酒店集团之一。雅高在欧洲处于业内主导地位,在 140 个国家拥有158,000 名雇员;是全球最大的酒店、旅游及企业服务集团,主要从事两项国际业务:· 酒店:分布于 90 个国家的 4,000 家酒店(超过455,000 间客房),旅行社、餐厅及赌场。· 企业服务:服务于公司及公共机构:每天在 34 个国家有1,400万人共享雅高设计及管理的广泛服务 (餐券、看护、费用管理、社会服务、奖励活动等)。Grand Mercure Beijing Central, the first Grand Mercure in Beijing managed by the Accor group.Ideally located in the heart of Beijing the Grand Mercure Beijing Central is part of the collectiong of Grand Mercure Hotels worldwide-each expressing the spirit of their location. This highly stylish contemporary hotel, in the commercial and shopping district of Xidan, offers a personalised hotel experience whether travelling on business or leisure. Nearby to Beijing's historical landmarks.北京西单美爵酒店是雅高集团在北京管理的第一家美爵酒店, 地处西单商务中心。
北京西城区宣武门内大街6号(西单路口首都时代广场南侧)
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