• 五险一金
• 技能培训
• 带薪年假
• 员工生日礼物
• 过节津贴
• 防暑降温津贴
• 岗位晋升
• 包吃包住
• 节日礼物
• 年度旅游

Receive and confirm all guest room reservations.
接收并确认所有的房间预订。

Take and processes reservation requests received by phone, letter, fax etc. sends confirmations.
接受通过电话,信件,传真等方式的预订并发回确认。

Answer enquiries about hotel services and facilities; Answers questions on rates and room type available.
回答关于酒店服务和设施的询问；回答房价和房间类型的询问。

Assist in creating maximum efficiency within the department.
在部门里创造最高的效率。

Answer complaints regarding reservations and refers problems to reservation supervisor.
回答关于预订的投诉并把问题向预订主管汇报。

Sort and classify reservations into several types such as VIP commercial firms, group and regular FIT, etc.
按顺序把预订分为几类，例如贵宾，商务公司，团队和散客等。

Update correspondence based on subsequent notices, I.E. revisions, cancellations, follow up letter and deposit if any. Make sure that the correspondence against the details in the computer is correct.在接到通知后修改确认，例如修改预订，取消预订，如需押金等书面确认。根据计算机内的详细信息确定确认书是否正确。

Prepare reservation correspondence and VIP list for the following day, crosschecks and hand to the F/O manager and DOSM every evening.
准备下一天的预订信和贵宾名单，交叉检查并在每晚交至前台经理及市场营销总监。

Provide services and information to guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.
通过合适的途径,向客人提供服务和最新、最准确的信息。

Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
保持饭店的良好声誉并协助饭店赢得更高的利润。

Build a good working relationship with all colleagues and employees of the Hotel.
同酒店的所有同事和员工建立良好的工作关系。

Accor With 158,000 people in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:- hotels: nearly 4,000 hotels (455,000 rooms) in 90 countries, casinos, travel agencies, and restaurants;- services to corporate clients and public institutions: 14 million people in 34 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.法国雅高国际酒店集团已被誉为全球发展最迅速的酒店集团之一。雅高在欧洲处于业内主导地位，在 140 个国家拥有158,000 名雇员；是全球最大的酒店、旅游及企业服务集团，主要从事两项国际业务：· 酒店：分布于 90 个国家的 4,000 家酒店（超过455,000 间客房），旅行社、餐厅及赌场。· 企业服务：服务于公司及公共机构：每天在 34 个国家有1,400万人共享雅高设计及管理的广泛服务 （餐券、看护、费用管理、社会服务、奖励活动等）。Grand Mercure Beijing Central, the first Grand Mercure in Beijing managed by the Accor group.Ideally located in the heart of Beijing the Grand Mercure Beijing Central is part of the collectiong of Grand Mercure Hotels worldwide-each expressing the spirit of their location. This highly stylish contemporary hotel, in the commercial and shopping district of Xidan, offers a personalised hotel experience whether travelling on business or leisure. Nearby to Beijing's historical landmarks.北京西单美爵酒店是雅高集团在北京管理的第一家美爵酒店, 地处西单商务中心。