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主要职责 Primary Responsibilities
1、按规定的程序为所有客人办理入住及退房手续。
Registers and checks out for all guests according to established procedures
2、保持高标准的产品和服务知识以更好的推销酒店的产品及服务。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guest
3、确保客人信息录入完整及安全。
Ensure confidentiality of guest information
4、为客人提供外币兑换服务。
Offers currency exchange service for the in-house guests
5、熟悉所有推广价的内容，如季节性的包价、会员推广活动。并为客人介绍推荐。
Be familiar with all the promotional price information, such as seasonal packages and member promotion activities. And introduce and recommend them to the guests.
6、预见客人的要求、解决客人问题。保持良好的沟通，为顾客留下良好的印象。
Anticipate guests' requirements and solve their problems. Maintain good communication and leave a good impression on customers.
任职要求
1、35岁以下，大专及以上学历，酒店同岗位工作经验1年以上，联号酒店工作经验优先。
2、形象好，气质佳，有良好的服务意识，较强的沟通能力。
3、有责任心，团队精神和进取心。
其他待遇
白夜休休班次、夜值补助、五险一金、补充医疗、免费食宿、高温补贴、工会福利、带薪年假、法定节假日三薪、年终奖金
国际联号工作经历：优先年龄要求：22-35岁 
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酒店业--全服务中档酒店/4星级
100-499人
中外合营(合资．合作)
Accor With 158,000 people in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:- hotels: nearly 4,000 hotels (455,000 rooms) in 90 countries, casinos, travel agencies, and restaurants;- services to corporate clients and public institutions: 14 million people in 34 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.法国雅高国际酒店集团已被誉为全球发展最迅速的酒店集团之一。雅高在欧洲处于业内主导地位，在 140 个国家拥有158,000 名雇员；是全球最大的酒店、旅游及企业服务集团，主要从事两项国际业务：· 酒店：分布于 90 个国家的 4,000 家酒店（超过455,000 间客房），旅行社、餐厅及赌场。· 企业服务：服务于公司及公共机构：每天在 34 个国家有1,400万人共享雅高设计及管理的广泛服务 （餐券、看护、费用管理、社会服务、奖励活动等）。Grand Mercure Beijing Central, the first Grand Mercure in Beijing managed by the Accor group.Ideally located in the heart of Beijing the Grand Mercure Beijing Central is part of the collectiong of Grand Mercure Hotels worldwide-each expressing the spirit of their location. This highly stylish contemporary hotel, in the commercial and shopping district of Xidan, offers a personalised hotel experience whether travelling on business or leisure. Nearby to Beijing's historical landmarks.北京西单美爵酒店是雅高集团在北京管理的第一家美爵酒店, 地处西单商务中心。
