Key Responsibilities 主要职责:
1. Assist with heavy packages, coats, suitcase,etc. being alert to give assistance courteously and quickly, before having to be asked.
主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
2. Maintain a willingness to please attitude and give undivided attention to any approaching guest.
保持令人愉悦的态度并专心接待每位到来的客人。
3. Adhere to guest checking in and checking out procedures pertaining to baggage handling.
在与行李相关的问题上,遵守客人入住和退房工作程序。
4. Assist arriving and departing guests by opening and closing car and taxi doors.
为来店和离店的客人开关汽车及出租车门。
5. Provide information to guests about the hotel facilities and services.
向客人提供关于酒店的设施和服务的信息。
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Accor With 158,000 people in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:- hotels: nearly 4,000 hotels (455,000 rooms) in 90 countries, casinos, travel agencies, and restaurants;- services to corporate clients and public institutions: 14 million people in 34 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programs, events) engineered and managed by Accor.法国雅高国际酒店集团已被誉为全球发展最迅速的酒店集团之一。雅高在欧洲处于业内主导地位,在 140 个国家拥有158,000 名雇员;是全球最大的酒店、旅游及企业服务集团,主要从事两项国际业务:· 酒店:分布于 90 个国家的 4,000 家酒店(超过455,000 间客房),旅行社、餐厅及赌场。· 企业服务:服务于公司及公共机构:每天在 34 个国家有1,400万人共享雅高设计及管理的广泛服务 (餐券、看护、费用管理、社会服务、奖励活动等)。Grand Mercure Beijing Central, the first Grand Mercure in Beijing managed by the Accor group.Ideally located in the heart of Beijing the Grand Mercure Beijing Central is part of the collectiong of Grand Mercure Hotels worldwide-each expressing the spirit of their location. This highly stylish contemporary hotel, in the commercial and shopping district of Xidan, offers a personalised hotel experience whether travelling on business or leisure. Nearby to Beijing's historical landmarks.北京西单美爵酒店是雅高集团在北京管理的第一家美爵酒店, 地处西单商务中心。