• 五险一金
• 节日礼物
• 带薪年假
• 人性化管理
• 岗位晋升
• 技能培训
• 年底双薪
• 包吃包住
• 员工生日礼物
• 管理规范

BASIC FUNCTION
基本职能
 
Responsible for planning, organizing, conducting, leading and auditing the performance of personnel involved in Bell Service activities.
负责计划，组织，领导，主管，协调，审核行李员的日常工作。
 
DUTIES AND RESPONSIBLITIES
责任和义务
 
1. Supervises the activities of Bellman and Doormen engaged in duties such as carrying baggage, rooming guests, paging, running errands and posting information on the event order board.
主管行李员和门童的日常工作包括行李递运，安置客人，呼叫，信息传达并作记录。
2. Answers telephone calls for Bell Service and attends to guest inquiries requests and complaints regarding his section.
回答有关行李员服务的电话并处理客人对其部门的询问要求和投诉。
3. Determines work schedule of all Bell Service personnel; reviews record of attendance and accomplishments of Bell Service personnel in log books; ensures that pending items are completed; takes appropriate action.
为所有行李员制订工作表，在笔记本上核查行李员任务出席和完成情况，确保未完成项目将及时完成，采取适当行动。
4. Supervises maintenance and control of use of Bell Service Baggage room; enforces cleanliness of baggage room and proper procedures in receiving, storing and issuing baggage.
 主管行李房的使用和维护，处理行李房的清洁事务并根据适当程序收取、存储和处理行李。
5. Ensures that personnel are always properly groomed – neat and orderly – and proper in manner and deportment.
确保员工仪表得体——干净有序——并能使用适当的礼仪。
6. Initiates requisitions for supplies need by the Bell Service; forwards this to the Front Office Manager for approval.
在前厅部经理批准下，对所需行李服务资源进行采购。
7. Keeps superior informed regarding the performance of his section; suggests possible ways and means of improving service.
通知上级领导有关部门表现的事宜，对提高服务质量的方式方法提出建议。
8. Co-ordinates arrangement of transportation for guests during his shift.
在其班次为客人安排好交通。
9. Conducts preliminary selection interviews of candidates for positions in his section taking into account standards of personnel quality of the Hotel.
对应聘该部门的人员进行初步面试，对方必须符合酒店的标准。
10. conducts orientation for new hires for his section advising them in writing of the standards against which performance of their subordinates will be evaluated.
对部门新员工的入职培训并书面通知他们的表现将被评估。
11. Initiates Commendations and Misconduct Notices.
拟定奖励政策和不正当行为通知。
12. Appraises performance of subordinates and recommends appropriate action basing on results of rating.
评估下属的工作表现，并根据评级结果提出适当的行动建议。
13. Identifies training needs of subordinates of personnel within his section.
如有需要则进行部门内部人员培训。
14. Performs such other duties common to all supervisors and other duties as may be assigned.
履行所有主管共同的职责和其他可能被分配的职责。
 
JOB SPECIFICATION
职位条件
1. College level
大专学历
2. At least 3 years’ experience
至少3年工作经验
3. Personable and neat
气质良好，头脑灵活
4. Male, at least 173 cm
男性，身高不低于173 cm
5. Verbal facility
良好的口头表达能力
6. Familiar with overall operations and current activities of the hotel
熟悉整个酒店的操作和具体工作。
7. Co-operative, honest
合作，诚实

     揽云谷位于太湖之滨宜兴，宜居之城，因紫玉而兴；酒店坐落于阳羡生态旅游度假区，背倚白马山，面朝阳羡湖，山明水秀。坐拥1200亩峡谷山林，四季苍翠，半山腰的优越位置视野开阔，可远眺度假区秀丽风光。酒店建筑设计依托得天独厚的地理优势，与山景巧妙融合，室内设计更是融合了紫砂、太湖石、竹等宜兴文化元素，最终呈现出独特的生态度假气质。业界知名设计团队以精致野奢风格为基调，精心打造深坑SPA养心谷、全山景云廊西餐厅、隐世年华列车客房、悬崖无边泳池等，为宾客提供悠闲逸趣的度假体验。 The Cloud Valley is located in Yixing which is an exquisite city by the Taihu Lake, famous for its boccaro and limestone caves. Hotel is building on the mountainside of Baima hill in Yangxian Ecotourism Zone. It covers an area of 1200 acres valley woods. Hotel architectural design combined with the advantages of the terrain and valley scenery, interior design is inspired by local cultural elements like boccaro , Taihu stone and bamboo, presents a unique resort atmosphere featuring oriental style ultimately.Based on wild luxury style, the design team creates Pit SPA, Cliff Restaurant, Train- Themed Rooms, Infinity Pools, and more to provide guests with a special experience. 揽云谷的定位是为人们提供高端度假生活的一站式场所。打造长三角地区自然风光独特，文化气氛浓郁的生态度假场所，旨在汇集宜兴的深远的人文艺术及旖旎风光，让宾客在此暂别都市节奏，重建与自然的联结。The Cloud Valley not only limit its role to providing a place for people to spend their holidays, but also infiltrates the narrative of nature, civilization and art. Hotel will be the tourist’s destination, provides a unique and unforgettable holiday experience for tourism in near area even whole China. 酒店一期将呈现33间隐奢风格悬崖客房，每间客房均带有独立景观阳台并配有外置浴缸，无论是闲卧于阳台或是休闲泡澡都能欣赏远山与湖泊。17间欧式奢华风格的列车主题客房，像一列驶向世外的豪华列车，载着生活的初心奔赴诗和远方。大小不一的野奢风格独栋及别墅散落在酒店景观绝佳处。3间不同主题与特色的餐厅为宾客呈现经典淮扬风味及法式融合佳肴等多种美食体验。悬于山坡的云廊西餐厅，仿佛一座深入云层的全景玻璃廊桥，令宾客在四季浪漫中享受舌尖美食。另有生态果蔬园、超千平米户外绿地、大型俱乐部等多个家庭活动区域。The phase one of the hotel will present 33 luxury rooms on cliff, modern and elegant private space, walk into a large balcony with a bathtub and breathe fresh forest air. The 17 European retro style train-themed rooms, carry the classical dream to its Great Perhaps.Wild luxury-style villas of different sizes are located in the scenic hillside, 3 restaurants with different themes and present guests with classic Huaiyang flavor and French cuisine.Fruits and vegetables gardens, outdoor lawn, outdoor Infinity pool, clubs and other family activities area are waiting for presence. 揽云谷，至善盛情，源自我们的内心！The Cloud Valley, the best hospitality, from our hearts.