Job Summary – (Role Summary)
工作概述﹣(职位概述)
Responsible for carrying baggage, escorting new arrivals to their rooms, and assisting guests.
负责递送行李,引领新到店客人到他们的房间,协助客人。
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
Carries baggage to and from guest rooms ,assists in loading and unloading baggage to and from vehicles.
为抵离客人提供行李搬运服务,同时协助客人卸载和装载客人行李。
Explains features of room to guests fully.
向客人详细介绍房间特点。
Performs personal services such as delivering messages and package.
完成递送信息和包裹等服务。
Cleans and maintains baggage room , baggage trolleys, and Bell Captain’s station; assists in maintaining cleanliness of lobby and reports need for repairs to Concierge Supervisor.
打扫和维护行李房,行李车,行李员领班台,协助保持大堂的清洁,如需修补向礼宾主管打报告。
Accepts baggage for safekeeping and storage in baggage room according to established procedures; checks baggage or registered guests waiting for room assignments.
根据拟定的程序将行李保管在行李房里,在为客人分房时检查行李或做登记。
Attends to telephone calls, complaints, and requests made at Bell Captain’s station in absence of Bell Captain.
在缺席行李员领班的情况下,接听电话,处理投诉和其他要求。
Performs variety of duties to assist hotel guests and patrons such as:
全方位的协助酒店顾客,例如:
•Opening car and hotel doors
提供拉门和拉车门服务
•Hailing taxis
维护酒店出入车辆秩序
•Paging private vehicles by intercom
通过内部通话系统寻呼车辆
•Unloading or loading luggage
车辆卸载和装载
•Giving directions and answering inquiries
提供方向指示,回答客人的询问
Maintains orderly flow of vehicles in hotel driveway.
维护酒店出入车辆秩序
Parks vehicles of guests issues claim tickets, checking overall condition of vehicle and indicating presence or absence of items, articles, and accessories, delivers car to guest upon request.
为客人和业主提供提供停车票,检查所有车辆状况并在客人要求时提供酒店车辆使用停放状况信息。
Assists Bellmen in their duties.
协助其他行李员
Performs duties common to all non-supervisory personnel and other duties as may be assigned.
和一般人员履行一样的义务,没有专门的监督人,其他工作根据安排。
Performs other related duties and special projects as assigned by superiors.
完成其它上级领导布置的工作。
2. REQUIRED QUALIFICATIONS
资格
Required Skills –
技能要求
Male
男性
At least 170 cm in height
身高不低于170 cm
Personable, neat, possesses fine manners and deportment
气质良好,头脑灵活,举止文雅
Verbal facility
良好的口头表达能力
Licensed driver
有驾驶执照
揽云谷位于太湖之滨宜兴,宜居之城,因紫玉而兴;酒店坐落于阳羡生态旅游度假区,背倚白马山,面朝阳羡湖,山明水秀。坐拥1200亩峡谷山林,四季苍翠,半山腰的优越位置视野开阔,可远眺度假区秀丽风光。酒店建筑设计依托得天独厚的地理优势,与山景巧妙融合,室内设计更是融合了紫砂、太湖石、竹等宜兴文化元素,最终呈现出独特的生态度假气质。业界知名设计团队以精致野奢风格为基调,精心打造深坑SPA养心谷、全山景云廊西餐厅、隐世年华列车客房、悬崖无边泳池等,为宾客提供悠闲逸趣的度假体验。 The Cloud Valley is located in Yixing which is an exquisite city by the Taihu Lake, famous for its boccaro and limestone caves. Hotel is building on the mountainside of Baima hill in Yangxian Ecotourism Zone. It covers an area of 1200 acres valley woods. Hotel architectural design combined with the advantages of the terrain and valley scenery, interior design is inspired by local cultural elements like boccaro , Taihu stone and bamboo, presents a unique resort atmosphere featuring oriental style ultimately.Based on wild luxury style, the design team creates Pit SPA, Cliff Restaurant, Train- Themed Rooms, Infinity Pools, and more to provide guests with a special experience. 揽云谷的定位是为人们提供高端度假生活的一站式场所。打造长三角地区自然风光独特,文化气氛浓郁的生态度假场所,旨在汇集宜兴的深远的人文艺术及旖旎风光,让宾客在此暂别都市节奏,重建与自然的联结。The Cloud Valley not only limit its role to providing a place for people to spend their holidays, but also infiltrates the narrative of nature, civilization and art. Hotel will be the tourist’s destination, provides a unique and unforgettable holiday experience for tourism in near area even whole China. 酒店一期将呈现33间隐奢风格悬崖客房,每间客房均带有独立景观阳台并配有外置浴缸,无论是闲卧于阳台或是休闲泡澡都能欣赏远山与湖泊。17间欧式奢华风格的列车主题客房,像一列驶向世外的豪华列车,载着生活的初心奔赴诗和远方。大小不一的野奢风格独栋及别墅散落在酒店景观绝佳处。3间不同主题与特色的餐厅为宾客呈现经典淮扬风味及法式融合佳肴等多种美食体验。悬于山坡的云廊西餐厅,仿佛一座深入云层的全景玻璃廊桥,令宾客在四季浪漫中享受舌尖美食。另有生态果蔬园、超千平米户外绿地、大型俱乐部等多个家庭活动区域。The phase one of the hotel will present 33 luxury rooms on cliff, modern and elegant private space, walk into a large balcony with a bathtub and breathe fresh forest air. The 17 European retro style train-themed rooms, carry the classical dream to its Great Perhaps.Wild luxury-style villas of different sizes are located in the scenic hillside, 3 restaurants with different themes and present guests with classic Huaiyang flavor and French cuisine.Fruits and vegetables gardens, outdoor lawn, outdoor Infinity pool, clubs and other family activities area are waiting for presence. 揽云谷,至善盛情,源自我们的内心!The Cloud Valley, the best hospitality, from our hearts.