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Job Summary – (Role Summary)
工作概述﹣(职位概述)
l Responsible for supervising and co-coordinating the activities of all personnel engaged in preparing and serving beverages to all patrons at the outlets of the hotel. Keeps aware of the appearance and portions of beverage served and constantly checks quality of beverages served for consistency.
负责监督和协调所有参与在酒店门店为所有顾客准备和提供饮料的人员的活动。随时了解所供应饮料的外观和份量,并不断检查所供应饮料的质量是否一致。
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
Supervises and co-ordinates activities of all personnel assigned in the various restaurants and bars.
组织协调各部门和酒吧相关人员的事宜。
Supervises and co-ordinates activities of all personnel assigned in the various bar outlets of the hotel. Responsible for wine and beverage promotions.
负责和协调每位员工在酒吧各区域的工作。负责酒类和饮料的促销活动。
Conducts daily meetings and briefings to discuss various aspects of beverage service and preparation, guest complaints, etc.
主持每日的会议,讨论饮料服务的各方面及准备工作,客人投诉等方面的问题。
Prepares daily assignments of bar personnel based on event orders and volume of business. Inspects service personnel as to their appearance and proper grooming.
根据当天的宴会活动和营业情况为酒吧的每位员工制定工作量。检查其员工仪容仪表标准是否符合工作标准。
Handles preparation of weekly beverage revenue forecasts and monitors same to the Assistant Food & Beverage Manager.
每周的饮料收入预报必须控制好成本并向上级汇报。
Approves requisitions of all beverage outlets seeing to it that par stocks are maintained. Makes sure that adequate stock of beverage and other supplies are maintained in storerooms.
根据仓库的备料批准各部门饮料的申请单。确保仓库的饮料和其他供给充足。
Attends to guests’ comments and problems, checks all log books and discusses items with the Assistant F & B Manager.
每天的日志表要检查讨论,对客人的意见和投诉同餐饮副经理进行讨论。
Constantly checks that beverage served to guests is in accordance with the standards set by the hotel as to quality and quantity.
经常检查客人点的饮料从品质上是否符合酒店制定出的标准。
Responsible in controlling beverage costs in all beverage outlets in close co-ordination with Cost Controller.
与成本控制合作控制好部门的饮料成本。
Conducts preliminary selection interviews of candidates for positions in his section taking into account standards of personnel quality of the hotel.
对应聘其部门的员工作初步的面试,看是否符合将来的岗位。
Conducts orientation for new hires for his section, advising them in writing of the standards against which performance of their subordinates will be evaluated.
培训新到的员工,建议不符合酒店标准的行为要改正,以便对其下属的行为作出评估。
Initiates commendations and Misconduct Notices.
其员工好的行为要表扬,错误的行为要指出。
Appraises performance of subordinates and recommends appropriate action basing on results of rating.
评估其员工的表现,根据每个员工的职位不同进行表扬。
Identifies training needs of subordinates of personnel within his section.
其部门的员工是否需要进行培训。
Performs other duties as may be assigned.
其他的工作任务也必须出色完成。
Performs other related duties and special projects as assigned by superiors.
完成其它上级领导布置的工作。
Required Skills –
技能要求
· Personable, with verbal facility and fine department
亲和力,说服力。
· Good in public and human relations
良好的人际关系。
Qualifications
学历
· College graduate, preferably in Hotel and Restaurant Manager or equivalent in experience
大学学历,有酒店工作或有相关经历。
Experience
经验
· At least3 years’ experience in beverage service, at least 1 years’ in managerial capacity
至少3年餐厅工作经验,至少1年管理经验。
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