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Job Summary – (Role Summary)
工作概述﹣(职位概述)
Responsible for providing courteous and efficient service of food and beverage
在餐饮部提供有效有礼貌的服务
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
Reports to Supervisor for instructions about the menu.
向主管汇报有关菜单的指令。
Sets table according to established procedures.
根据所制定出的规则铺台。
Receives guest and assists in seating guest by pulling chair.
为客人领路并主动拉开椅子让客人入座。
Presents menu to guest, suggesting food and beverage and answers questions regarding the menu. Fills glasses with ice water while guests decide order.
为客人呈上菜单,推荐食品和酒水并根据菜单回答客人所提出的问题。 当客人决定点菜时为客人的杯中注入冰水。
Writes order on check and places order with kitchen or bar. Procures items from each station or from central servicing counter.
写好单子至相关部门点单。根据规则从服务台或工作台领取。
Serves order to guest with proper sequence and timing. Replenishes water and butter if needed and cleans ashtray or requests busboy to perform this duty.
以精确的工作步骤和时间为客人上菜。如需要,为客人添加水和黄油,并换上干净的烟灰缸。或叫跑菜员完成以上任务。
Requests Outstation Cashier to close check, presents same to guest and accepts payment.
要求收银员打账单,呈给客人,看是否满意。
Observes, anticipates and accommodates guest needs or requests.
观察客人的要求和所需,并主动参与帮助。
Removes soiled dishes or request busboy to do so, and deposits same in bus pan.
换掉用脏的盘子并叫跑菜员做。
Maintains side stand by wiping flatware and folding napkins, refills condiment containers and jam containers.
折口布,加调料和果酱。
Performs other duties that may be assigned to him.
完成各项布置下来的任务。
Performs other related duties and special projects as assigned by superiors.
完成其它上级领导布置的工作。
Required Skills –
技能要求
· Verbal facility
口头表达能力强
· Personable and neat
仪表端庄,干净整洁
Qualifications
学历
· College level
大专水平
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