• 五险一金
• 管理规范
• 带薪年假
• 帅哥多
• 美女多
• 工作日两餐
• 个人发展计划
• 晋升靠实力
• 活力团队精神
• 人性化管理

Specific Duties

To maintain complete knowledge of:
JW Marriott Brand Standards
dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code 
all liquor brands, coffees, juices,  cocktails, beers and non-alcoholic beverages as well as assigned glassware and garnishes
particular characteristics and descriptions of every champagne/wine by the glass and wine list. Good knowledge of the signature beverages.
all menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices; daily menu specials, gourmet/ deli shop items and unavailable items. Able to work with cheese, liqueur and flambé trolleys. 
operating the Micros POS and all Micros related policies and procedures
correct maintenance and use of equipment, to use equipment only as intended
all hotel services/features and local attractions/activities to accurately respond to guest inquiries
daily arrivals/departures, VIP’s, scheduled in-house group activities, locations and times
all departmental and divisional policies and procedures
Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials
To manage service delivery in outlet to ensure guest receives proper service from point of entry to departure
To ensure all team members adhere to Pinot Brasserie/ Marriott grooming standards and English basic skills
To ensure food and beverage is served according to the sequence of service and brand standards; to ensure all staff are trained, tested and comply with them. 
To ensure guest food and beverage orders are taken utilizing up-selling techniques and are properly processed through computerized or manual systems
To engage with guests and ensure feedback on and satisfaction with restaurant experience during their meal
To assign work and side duties to staff in accordance with departmental procedures. To communicate additions or changes to the duties when they come up. To identify situations, which compromise the department’s standard and delegate these tasks
To monitor the preparation of station assignments, ensuring compliance to departmental standards
To ensure opening, side, closing and cleaning duties are fulfilled as defined by the respective checklists
To review the reservation book, pre-assign designated tables and to follow up on all special requests
To ensure that specified amount of menus and wine lists are available and in good condition for each meal period. To ensure that daily specials are inserted into each menu
To monitor and assist host/ess in greeting and escorting guests to their tables according to departmental procedures. To ensure that tables are set to best service the guests
To anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day. To promote positive guest relations at all times
To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction; to go above and beyond to resolve any guest opportunity to the satisfaction of the guest
To empower the outlet team to provide excellent customer service; to ensure team is aware of financial freedom to pacify/satisfy the guest
Team Champion for passport to success, knowledgeable about the program and provides associates with necessary training.
To check the status of all orders and ensure that they are delivered within designated timelines
To monitor and ensure that all tables are cleared and reset according to department procedures
To assist restaurant staff with their job functions to ensure optimum service to guests; to relieve host/ess if and when necessary; to expedite on floor or in kitchen as business demands
To answer outlet telephone within 3 rings, using correct verbiage and telephone etiquette following Marriott standards

北京JW万豪酒店座落于繁华商业中心的，是北京现代化超大型建筑集群华贸中心的一个组成部分。华贸中心拥有三幢顶级写字楼、超过900个国际品牌的大型商场、高端的公寓住宅楼以及北京丽思卡尔顿酒店，是北京东长安街上又一重要地标性建筑集群。酒店地理位置优越，便捷的交通可抵达城市各个旅游景点及购物中心。酒店所有588间客房备有先进的高科技设备，如超大尺寸的液晶平面电视，iPod对接基座，无线高速上网等。酒店的大宴会厅，也是北京最大的宴会厅之一，方便承办各种大小规模的会议。北京JW万豪酒店作为万豪集团在全球的第3000家酒店，自开业以来一直秉持着为客人提供亲切奢华的服务，给客人带来贴心舒适的下榻体验。为了给客人创造持续完善的服务，北京JW万豪酒店致力于员工的培训和发展，迄今为止内部主管及经理职位提升比例高达60%-70%。为了增加内部晋升的机会，酒店针对实习生、基层员工、主管和各级经理打造了一整套完整的培训晋升机制，致力于为对酒店行业有高度热情的酒店人打造属于自己的职业生涯发展机会！JW万豪品牌是为了纪念万豪集团创始人John Willard Marriott先生自1927年集团成立以来的不懈坚持而创立的品牌，也是万豪集团内部数十个品牌中最顶尖的奢华品牌。来北京JW万豪酒店，开启你的职业旅程！JW Marriott Hotel Beijing, Located in the Central Business District of Beijing, is an integral part of China Central Place which is a prestigious landmark of the capital city comprises of three top grade office towers, a large shopping mall offering over 900 international brands and exciting dining options, high end residential apartments and The Ritz-Carlton Hotel, Beijing. The hotel offers convenient access to the city's major attractions, and is close to all major shopping areas. All 588 rooms feature the latest in-room technology such as large size flat screen TV, iPod docking stations, wireless internet access etc., in a contemporary setting. With one of the largest ballroom in Beijing, the meeting and banquet facilities are ideal for events of all kinds.地    址：北京朝阳区建国路 83 号　　　　　83 Jian Guo Road, Chaoyang District, Beijing 100025, China邮政编码：100025电       话：010-59088610