- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
![](http://f3-v.veimg.cn/user/static/pcdl.dc946360.png)
扫码下载最佳东方APP
![](http://f3-v.veimg.cn/user/static/wx.2917415b.png)
扫码关注最佳东方公众号
Specific Duties
具体职责
1. Follow all Marriottpolicies and procedures.
遵循万豪的所有政策和程序。
2. Comply with the“clean as you go” policy.
离开的时候做好周围的卫生。
3. Report to work onscheduled days at the scheduled time.
按照排班表的时间准时上班。
4. Report to work inuniform following all appearance standards.
按标准着装上班。
5. Work as a TEAM.
团队精神。
6. Follow all safetypolicies to ensure a safe work area.
遵循安全的规定确保一个安全的工作区域
7. Check out with yoursupervisor before leaving your station or the floor for any reason.
无论任何原因离开工作岗位是必须经你的主管同意。
8. To ensure the threesteps of service are adhered to at all times:
为顾客服务的三个步骤:
1) A warm and sinceregreeting. Use the guest name, if and when possible.
真诚热情的问候,尽可能使用顾客的名字。
2) Anticipation andcompliance with guest needs.
预计并满足顾客的需要。
3) Fond farewell. Givethem a warm good-bye and use their name, if and when possible
礼貌的道别,尽可能使用顾客的名字和他们说再见。
Job Specifications
职位要求
1. Guest-focused outgoing personality with a good smile.
关注客人、性格开朗、面笑脸常在。
2. Good hospitality skills.
较好的接待顾客的技能。
3. An honest self-starter with a cool, organized disposition.
为人诚实,冷静,有组织能力。
4. Can meet needs of guest satisfaction within company guidelines.
按照公司的指导方针满足顾客需求。
北京JW万豪酒店座落于繁华商业中心的,是北京现代化超大型建筑集群华贸中心的一个组成部分。华贸中心拥有三幢顶级写字楼、超过900个国际品牌的大型商场、高端的公寓住宅楼以及北京丽思卡尔顿酒店,是北京东长安街上又一重要地标性建筑集群。酒店地理位置优越,便捷的交通可抵达城市各个旅游景点及购物中心。酒店所有588间客房备有先进的高科技设备,如超大尺寸的液晶平面电视,iPod对接基座,无线高速上网等。酒店的大宴会厅,也是北京最大的宴会厅之一,方便承办各种大小规模的会议。北京JW万豪酒店作为万豪集团在全球的第3000家酒店,自开业以来一直秉持着为客人提供亲切奢华的服务,给客人带来贴心舒适的下榻体验。为了给客人创造持续完善的服务,北京JW万豪酒店致力于员工的培训和发展,迄今为止内部主管及经理职位提升比例高达60%-70%。为了增加内部晋升的机会,酒店针对实习生、基层员工、主管和各级经理打造了一整套完整的培训晋升机制,致力于为对酒店行业有高度热情的酒店人打造属于自己的职业生涯发展机会!JW万豪品牌是为了纪念万豪集团创始人John Willard Marriott先生自1927年集团成立以来的不懈坚持而创立的品牌,也是万豪集团内部数十个品牌中最顶尖的奢华品牌。来北京JW万豪酒店,开启你的职业旅程!JW Marriott Hotel Beijing, Located in the Central Business District of Beijing, is an integral part of China Central Place which is a prestigious landmark of the capital city comprises of three top grade office towers, a large shopping mall offering over 900 international brands and exciting dining options, high end residential apartments and The Ritz-Carlton Hotel, Beijing. The hotel offers convenient access to the city's major attractions, and is close to all major shopping areas. All 588 rooms feature the latest in-room technology such as large size flat screen TV, iPod docking stations, wireless internet access etc., in a contemporary setting. With one of the largest ballroom in Beijing, the meeting and banquet facilities are ideal for events of all kinds.地 址:北京朝阳区建国路 83 号 83 Jian Guo Road, Chaoyang District, Beijing 100025, China邮政编码:100025电 话:010-59088610