招聘培训经理/副经理_北京JW万豪酒店招聘信息-最佳东方

Major Functions

As aprimary support to the Director of Human Resources in acquiring, developing andretaining quality human resources to support the growth and development of thehotel in line with Marriott philosophies and all relevant legal requirements.

Coordinateand arrange training and development programmes / activities to retain,motivate and develop qualified associates as well as to meet the need ofmanagement and operations departments.

Specific Duties

Meet Hotel’s overall associate training and development targets

Design and propose annual training plan to meet management and operational department’s need.

Develop internal training programs and coordinate external training resources to meet the needs as identified.

Conduct internal training and development training programs.

Evaluate the effectiveness of both internal and external training and development programs.

Design and coordinate a management development program for management trainees and potential supervisors.

Facilitate Train-the-trainer programs to equip key supervisors with basic training skills.

Assist new associate to integrate into the hotel

Coach and advise Human Resources Officer / Assistant in coordinating and conducting First 90 days Orientation to help new associates acquaint with the culture of the hotel.

Assist department / section heads to carry out departmental orientation.

Coordinate the reunion follow-up event within the first 90 days.

Management of training resources

Make frequent inventory checks to the library items and suggest to Director of Human Resources for new purchase in order to keep the training resources current and up to date.

Recommend purchase of books, periodicals, training manuals, self-paced development manuals, etc.

Direct the Human Resources associates in the loaning and lending of training centre resources.

Administer the training records

Update and post training calendar in a timely fashion on HRMIS.

Coordinate associate enrolment to training programs.

Ensure all training records are current and accurate.

Spot check and follow up with operations department to ensure all 15 minutes training calendar records are kept systematically.

Direct the Human Resources associates in producing necessary training reports.

Be in charge of all the coordination and communication work of the training related matters.

Enhance healthy Associate/Management relationships

Responsible for developing staff morals through working together with the Human Resources Manager in organizing periodic sports and recreational activities.

Attend monthly departmental all associates meetings to actively solicit associate comments and concerns.

Rely associates' comments and concerns to Director of Human Resources with proposal on possible improvements.

Keep associates informed on Training related updates and initiatives.

Assist department heads in resolving associate grievances.

Investigate on disciplinary cases with Human Resources Manager and make recommendations.

Train and develop Human Resources associates

Coach and counsel HR associates to ensure timely rectification of performance.

Derive SMART development plan for each HR associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)

Empower HR associates to serve and satisfy internal customers.

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