Job Summary
Responsible for the overall daily operation and management of the hotel’s all-day dining restaurant and bar, ensuring alignment with luxury hotel brand standards, maintaining excellence in service, product quality and environment, and continuously enhancing guest experience and satisfaction.
全面负责酒店全日制餐厅及酒吧的日常运营管理，严格遵循奢华酒店品牌标准，保障服务、出品与环境品质，持续提升宾客体验与满意度。
Key Responsibilities 岗位职责
Oversee the daily operation of the all-day dining restaurant and bar in strict compliance with luxury hotel brand standards, ensuring consistent quality in service, F&B production and venue environment to maximize guest experience and satisfaction.全面负责酒店全日制餐厅及酒吧日常运营管理，确保符合奢华酒店品牌标准，保障服务、出品及环境品质达标，提升宾客体验与满意度。Lead and manage the service and kitchen teams, including scheduling, training, performance evaluation and motivation, build a highly cooperative team, improve team professionalism and service mindset, and foster a positive working atmosphere.管理前厅及后厨团队，负责人员排班、培训、考核与激励，搭建高效协作团队，提升员工专业素养与服务意识，营造积极正向的工作氛围。Control the quality of food and beverage products, supervise procurement, inspection and storage of ingredients and beverages, implement cost control measures, and achieve department revenue and profit targets.把控餐饮及酒水出品质量，监督食材、酒水采购、验收与存储，落实成本控制，达成部门营收及利润目标。Handle guest complaints and on-site emergencies to protect the hotel’s brand reputation; regularly collect guest feedback and optimize service processes, menus and beverage offerings.处理宾客投诉及现场突发事件，维护酒店品牌声誉；定期收集宾客反馈，优化服务流程、菜单及酒水体系。Cooperate with hotel marketing initiatives, organize themed promotions and seasonal events for the restaurant and bar to expand customer base and increase revenue.配合酒店营销活动，策划餐厅及酒吧主题推广与季节性活动，拓展客源、提升营收。Strictly comply with food safety, sanitation, epidemic prevention requirements and all hotel rules and policies to ensure fully compliant operation.严格遵守食品安全、卫生防疫及酒店各项规章制度，确保运营合规。
Job Requirements 任职要求
College diploma or above; major in Hospitality Management, Tourism Management or related is preferred. Minimum 3 years of management experience in all-day dining restaurant + bar in luxury / 5-star hotels.大专及以上学历，酒店管理、旅游管理等相关专业优先；3 年以上奢华 / 五星级酒店全日制餐厅 + 酒吧管理经验。Familiar with luxury hotel F&B operation standards, proficient in all-day dining service processes and beverage knowledge, with strong cost control and team management capabilities.熟悉奢华酒店餐饮运营标准，精通全日制餐厅服务流程及酒水知识，具备优秀的成本控制与团队管理能力。Good command of English (listening & speaking) to communicate smoothly with international guests; presentable appearance, strong service mindset and excellent communication & coordination skills.具备良好的英语听说能力，可熟练与外籍宾客沟通；形象气质佳，服务意识强，善于沟通协调。Strong resilience, able to work flexible hours including weekends and public holidays; innovative thinking and good market sensitivity.抗压能力强，能适应弹性工作时间（含周末及节假日），具备创新思维与市场敏感度。Strictly abide by hotel policies, identify with luxury hotel service philosophy, attention to detail and quality, with strong sense of responsibility and execution.严格遵守酒店规章制度，认同奢华酒店服务理念，注重细节与品质，责任心与执行力强。

敦煌碧玥酒店（Jangala Dunhuang）是 SLH 全球奢华精品酒店联盟成员，亦是西北地区标杆性奢华精品酒店。酒店坐落于古丝绸之路要冲，背靠鸣沙山、怀抱戈壁绿洲，以 “心之绿洲” 为核心理念，将丝路文化、敦煌艺术与国际顶级旅居标准相融，打造隐于沙漠的奢华秘境。作为 SLH 全球成员酒店，我们秉持国际化视野与严苛品牌标准，坚持高端定制化服务、艺术化空间体验与精细化运营管理，为全球高净值宾客提供超越期待的旅居体验，也为每一位团队成员提供国际化平台、专业化发展空间与奢华品牌职业舞台。Jangala Dunhuang is an esteemed member of Small Luxury Hotels of the World (SLH) and a benchmark luxury boutique hotel in Northwest China. Nestled at the crossroads of the ancient Silk Road, backed by the Mingsha Mountain and embraced by the desert oasis, we take “Inner Oasis” as our core philosophy, integrating Silk Road culture, Dunhuang art and international top hospitality standards to create a secluded luxury sanctuary in the desert. As a global SLH member, we uphold international vision and strict brand standards, featuring high-end customized service, artistic spatial experience and refined operation management. We offer exceptional experiences for global high-net-worth guests, as well as an international platform, professional development and a luxury brand career stage for every team member.