1. Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities.
提供指导和援助,以帮助部门员工完成和履行职责。
2. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
监督服务标准确保符合和达到部门的标准并超过客户的期望。
3. Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
联络厨房,管事部 ,酒吧,客房,工程以确保在连带的工作区域运作顺利。
4. Prepares duty rosters, and implements vacation and public holiday schedules.
准备排班表安排员工休假以及国家法定日的日程安排。
5. Assist food and beverage manger in developing, controlling and analyzing on an on-going basis with the following:
在以下基础上协助餐饮部副经理发展,控制与分析
- specific monthly reports 特别的月报表
- menu planning 菜单计划
- comparisons 比较
- budgetary forecasts 预算计划
- merchandising and marketing 市场营销
- operating cost 操作花费
- promotions 促销
- outlet’s training sessions 营业场所的培训会
- all outlet’s logbooks and reports 所有营业场所的日志和报告
6. Maximizes revenue in the outlet by implementing upselling procedures.
通过实施促销计划将厅面的收益最大化。
7. Procedure Monitors and controls the financial performance of the outlet controlling costs and expenses.
监测和控制财务状况以控制成本和费用支出。
8. Participates in the preparation of the outlet’s annual departmental budget as directed.
在指导下参与指定年度部门预算。
9. Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
协助监测和控制库存并参与盘点。
10. Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
反复检查前,后台的工作准备以确保备餐,服务程序,卫生状况,维修,员工仪容仪表和员工配置符合程序并在 必要时采取行动。
11. Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
协助上级在高效率的管理下维护设备并及时呈递报告。
12. Assists in the selection, training and evaluation of subordinate employee.
协助挑选,培训和评价下属员工。
13. Coaches, counsels, disciplines and develops subordinate employees.
指导,建议,训练和发展下属员工 。
14. Handles customer complaints, or reports them to superior.
处理客人的投诉,或向上级报告。
Dhawa Jinan Daming Lake, the first resort hotel of the international brand in Jinan City manage by Banyan tree Group of Singapore, the world’s leading hotel operator. The hotel is located in the center area of Jinan Old Town- Baihua Pond. Adjacent to Daming Lake Scenic Spot, a 5A scenic spot with the "No.1 Spring Lake in China". It's a part of the Baihua pond Traditional Block, Furong Street, which is the "Qi Lu First Snack Street". Only take 20 minutes to train station, takes 40 minutes to west High-speed rail station, Need 50 minutes’ drive form Jinan International Airport.济南大明湖悦苑酒店是济南第一家国际品牌休闲度假酒店,由全球知名酒店管理集团新加坡悦榕控股有限公司管理。酒店位于济南古城片区的核心区域-百花洲,毗邻享有 “中国第一泉水湖”的5A级景区-大明湖风景区,是“齐鲁第一小吃街”-芙蓉街,百花洲传统街区的一部分。酒店距离火车站仅20分钟车程,距离济南西站需40分钟车程;驱车前往济南机场仅需50分钟。Hotel has 100 rooms available, All-day dining Chinese Restaurant-Nook, Roof Top Bar- Bei Xing Ge, Tea Bar-Bi Ye Tang, Lobby Lounge, equipped with the 220 m2 function room and gymnasium. As a world-renowned Banyan Tree Spa, integrates the new design concept of Dhawa Jinan Daming Lake landscape to create an elegant, peaceful, comfortable and noble leisure space.酒店拥有100间为您精心打造的舒适园林景观的客房,餐饮配套设施全日制中餐厅-心窝、屋顶户外酒吧-北星阁、茶吧-碧叶堂及大堂酒吧,同时还拥有一个220平米的多功能会议厅及健身中心。悦榕Spa作为享誉全球的水疗,融合济南大明湖景观的全新设计理念,营造出幽雅、安静、舒适、高尚的休闲空间。