• 五险一金
• 节日礼物
• 带薪年假
• 管理规范
• 员工生日礼物

岗位职责/职位描述
职位描述：
1.Directs and controls all subordinate Housekeeping Attendants to ensure that all day to day operational matters are handled on time and guest expectations are met. 
指导和控制所有下属客房部员工。
2.Assigns villas for cleaning as per schedules and monitors the cleaning process.
按照计划分配员工清洁别墅。
3.Ensures that vacant rooms are cleaned on time, checks them on completion of cleaning and reports back to housekeeping once complete.
确保准时清洁空房，并在检查清洁完成度后马上报告客房部办公室。4.Reports engineering failures and breakdowns and follows up on repair schedules.
报告客房工程问题并跟进维修状态。
5.Oversees the cleanliness and maintenance of housekeeping pantries ensuring par stocks are properly in order.
监督客房的清洁和维修。
6.Oversees the condition of plants both within and outside the villas and reports any problems to immediate  supervisor.
检查监督别墅内外植物的情况。
7.Oversees the minibar operation ensuring bars are restocked in a timely and efficient manner.
检查别墅内迷你吧情况，确保及时填补进货。
8.Oversees the issuing, controlling and application of housekeeping cleaning chemicals.
发放并控制客房清洁剂的应用。
9.To attend to any ad hoc guests requests ensuring that they are is properly attended to.
确保客人的特别需要求得到满足。
10.To oversee the turndown process ensuring specially requested times are adhered to.
监督开夜床服务在规定的时间内完成。
11.Executes departmental administration filling in forms and checklists as required on time.确保规定时间内完成填写部门表格，执行部门管理。
12.Maintains and adheres to the policy regarding lost and found and reports any security concerns to supervisors.
维持失物招领政策，并将相应安全问题汇报管理者。
13.Handles customer complaints if possible, or reports them to supervisor.
处理客人投诉，或报告管理人员。
14.Coaches, counsels, disciplines and develops subordinate employees.
辅导员工，帮助其成长。 

 Dhawa Jinan Daming Lake, the first resort hotel of the international brand in Jinan City manage by Banyan tree Group of Singapore, the world’s leading hotel operator. The hotel is located in the center area of Jinan Old Town- Baihua Pond. Adjacent to Daming Lake Scenic Spot, a 5A scenic spot with the "No.1 Spring Lake in China". It's a part of  the Baihua pond Traditional Block, Furong Street, which is the "Qi Lu First Snack Street". Only take 20 minutes to train station, takes 40 minutes to west High-speed rail station, Need 50 minutes’ drive form Jinan International Airport.济南大明湖悦苑酒店是济南第一家国际品牌休闲度假酒店，由全球知名酒店管理集团新加坡悦榕控股有限公司管理。酒店位于济南古城片区的核心区域-百花洲，毗邻享有 “中国第一泉水湖”的5A级景区-大明湖风景区，是“齐鲁第一小吃街”-芙蓉街，百花洲传统街区的一部分。酒店距离火车站仅20分钟车程，距离济南西站需40分钟车程；驱车前往济南机场仅需50分钟。Hotel has 100 rooms available, All-day dining Chinese Restaurant-Nook, Roof Top Bar- Bei Xing Ge, Tea Bar-Bi Ye Tang, Lobby Lounge, equipped with the 220 m2 function room and gymnasium. As a world-renowned Banyan Tree Spa, integrates the new design concept of Dhawa Jinan Daming Lake landscape to create an elegant, peaceful, comfortable and noble leisure space.酒店拥有100间为您精心打造的舒适园林景观的客房，餐饮配套设施全日制中餐厅-心窝、屋顶户外酒吧-北星阁、茶吧-碧叶堂及大堂酒吧，同时还拥有一个220平米的多功能会议厅及健身中心。悦榕Spa作为享誉全球的水疗，融合济南大明湖景观的全新设计理念，营造出幽雅、安静、舒适、高尚的休闲空间。