• 五险一金
• 节日礼物
• 带薪年假
• 管理规范
• 员工生日礼物

岗位职责 / 职位描述
1.Able to perform all duties as highlighted in the Job Descriptions and Job Specifications of the Resort Hosts .能够让前台接待履行自己的职责。2.Co-ordinate group movements, preparations and maintaining correct billings.
对账调账确保账单的正确。
3.Constant monitoring of the mise-en-place (forms, stationeries etc.), service procedures, standards of cleanliness and hygiene, repair and maintenance, and employee grooming.
工作布置到位（表格，文具等），做好服务程序，清洁卫生，维修保养和员工的培养。
4.To carry out administrative requirements as directed.
落实行政要求指示。
5.To maintain safe and hygiene work places.
维护工作场所的安全和卫生。
6.Must be visible in the lobby during busy periods (check-in/out, high occupancy).
在繁忙时段必须在大堂坚守自己的岗位。（抵离时间，高住房率）。
7.Handles and follow through any guests complaints, and take corrective measures to avoid repetition.
处理客人投诉，并采取补救措施，以避免重复投诉。
8.Act as a link between Management and line staff in order to ensure efective communication.
做好管理层与前线员工之间的联系，以确保有效的沟通。
9.Coaches, counsels, disciplines and develops Resort Hosts and Telephone Operators.
以科学的方法教授与劝勉下属员工的发展。
10.Assists in the selection, training and evaluation of Resort Hosts and Telephone Operators.
协助甄选，对员工进行培训和评估。
11.Continuously seeking for initiatives to improve operational procedures and service standards.
不断寻找方法，改善运作程序和服务标准。

 Dhawa Jinan Daming Lake, the first resort hotel of the international brand in Jinan City manage by Banyan tree Group of Singapore, the world’s leading hotel operator. The hotel is located in the center area of Jinan Old Town- Baihua Pond. Adjacent to Daming Lake Scenic Spot, a 5A scenic spot with the "No.1 Spring Lake in China". It's a part of  the Baihua pond Traditional Block, Furong Street, which is the "Qi Lu First Snack Street". Only take 20 minutes to train station, takes 40 minutes to west High-speed rail station, Need 50 minutes’ drive form Jinan International Airport.济南大明湖悦苑酒店是济南第一家国际品牌休闲度假酒店，由全球知名酒店管理集团新加坡悦榕控股有限公司管理。酒店位于济南古城片区的核心区域-百花洲，毗邻享有 “中国第一泉水湖”的5A级景区-大明湖风景区，是“齐鲁第一小吃街”-芙蓉街，百花洲传统街区的一部分。酒店距离火车站仅20分钟车程，距离济南西站需40分钟车程；驱车前往济南机场仅需50分钟。Hotel has 100 rooms available, All-day dining Chinese Restaurant-Nook, Roof Top Bar- Bei Xing Ge, Tea Bar-Bi Ye Tang, Lobby Lounge, equipped with the 220 m2 function room and gymnasium. As a world-renowned Banyan Tree Spa, integrates the new design concept of Dhawa Jinan Daming Lake landscape to create an elegant, peaceful, comfortable and noble leisure space.酒店拥有100间为您精心打造的舒适园林景观的客房，餐饮配套设施全日制中餐厅-心窝、屋顶户外酒吧-北星阁、茶吧-碧叶堂及大堂酒吧，同时还拥有一个220平米的多功能会议厅及健身中心。悦榕Spa作为享誉全球的水疗，融合济南大明湖景观的全新设计理念，营造出幽雅、安静、舒适、高尚的休闲空间。