• 包吃包住
• 带薪年假
• 技能培训
• 岗位晋升
• 管理规范
• 节日礼物
• 社会保险
• 人性化管理

Work closely with the Front Office Manager by resuming responsibility as shift leader.  Motivating associates to ensure the consistency in service standards provided to guests.
与前厅部经理保持良好的工作协作关系。激励员工以确保所有的服务都很好的符合度假村的服务理念。
Ensure a high quality of service is provided to all external and internal customers of your department.
无论对于内部或外部的顾客，均须提供高标准服务质量。
Devote all your working time and efforts to the business of the resort and carry out duties assigned to you by your direct supervisors.
服从上司对你的工作安排，同时保证工作时专心致志，努力为度假村创造价值。
Conduct all your duties in accordance with the rules, practices, procedures and policies, which are   outlined in the associates handbook and promote the spirit of teamwork whenever and wherever is possible.
依据《员工手册》所描述的相关政策、制度和程序来规范你的工作表现，且无论何时、何地都要尽力体现团队合作精神。
Handle store requisitions according to stock control procedures.
按照存货控制程序处理存储必需品。
Plan in advance for purchasing required supplies and amounts to keep expenses and cost in line with Budget.
提前制订必需品的采购计划与总数，确保花费控制在预算之内。
To control wastage throughout the department.
控制部门内部的消耗。
To order normal working supplies on a planned schedule.
根据计划表预订日常的工作配备。
Be updated on current markets in the City to assist all guests. 
熟知当前市场的最新信息以向客人提供帮助。
Assist in monitoring the supplies and maintenance of all Concierge equipment.
监督所有部门必需品的供应以及维护情况。
Assist in training and coaching of all Concierge Associates.
指导和培训所有礼宾部的员工。
Ensure daily operations flows smoothly and consistent visibility in the hotel’s lobby to provide easy access to all guests and associates.
确保日常的营运并且站在大堂明显的位置，方便给客人以及员工提供服务。
Attending departmental meetings or any other meetings as assigned by the management.
参与部门内部以及上级安排的以外的会议。
Request for guest to fill up our GSS forms upon check out.
在客人退房时鼓励客人填写客人意见书。
Responsible to handle all guest requests and to solve any guest complaints.
负责处理所有客人的需求和解决任何客人的投诉。

作为颇具国际视野和卓越品质的酒店运营者，『福斯蒂亚诺酒店及度假村 Fostiano Hotels & Resorts』（下文简称为 "福斯蒂亚诺 Fostiano"）在西南区运营的首家度假酒店即将亮相云南西双版纳。这家将于 2021 年 第4季度揭幕的酒店将成为『福斯蒂亚诺 Fostiano』品牌 "西南地区度假旗舰酒店"。西双版纳福斯蒂亚诺酒店位于西双版纳傣族自治州勐腊县，地理位置优越，距离2021年底通车后的泛亚铁路——勐腊动车站仅3公里左右距离，交通十分便利。距离国家4A级旅游景区西双版纳望天树景区18公里，约25分钟车程，这里也是中国唯一被世界公认的原始热带雨林；距离国家4A级景区勐远仙境50公里，约52分钟。酒店背靠浓密的热带雨林，近临南腊河畔。低调、自然是西双版纳福斯蒂亚诺酒店的真实写照。酒店奖项1.) 2021中国酒店门墩儿奖【中国最值得期待新开业酒店】2.) BEST2021元素甄选总榜单【甄选期待新开业酒店奖】