Public Area Supervisor公区主管
4千-5千
投递简历
发布于 10-15
Public Area Supervisor公区主管
4千-5千
重庆-渝北区 | 2年以上 | 高中 | 提供食宿 | 招1人
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职位描述

1.Directs the work assignments of the assigned area to Room Attendants and other non supervisory person personnel.

1.负责給员工分配工作任务和其他员工分配工作任务

2.Identifies training needs and ensures departmental training plans are successfully implemented.

2.确认培训需求和保证部门的培训能够得到很好的贯彻执行

3.Provides support to front line personnel, so they can deliver the highest level of outstanding guest service possible.

3.给第一线的员工以支持和鼓励,以便其能向客人提供更好的优质的服务

4.Assists in personnel matters such as evaluating and counseling.

4.帮助员工,如员工评估和员工的生活等方面

5.To ensure good interdepartmental communication, network and teamwork.

5.确保有个好的沟通环境和好的团对建设

6.Ensures that Housekeeping personnel are familiar with PA facilities for the purpose of assisting guests

6.保证所有员工熟悉PA内的所有设施设备,以便给客人提供更好的服务

7.Maintains open channels of communication with the Assistant Housekeeper on all matters affecting the Housekeeping, Front Office, Engineering and Laundry Department.

7.在能够影响部门与前台,工程部和洗衣房的关系等方面的事务要能够与助理管家有着很好的沟通渠道

8.Conducts regular meetings within assigned area.

8.给员工开例会

9.Follow up the pest control and plants in PA

9.跟进酒店的虫害和植物管理

10.Ensure that the dilution of all cleaning chemicals is carried out according to the procedures. Check the safety of the working condition and maintenance of the equipments.

10.保证所有清洁剂按照要求使用,检查员工的工作安全问题和维护清洁机器设备

11.Inspects all hotel all public area on a daily basis to ensure that all furnishings, facilities and equipment are in good repair as per HICPJ standard.

11.每日检查自己所负责的公共场区域并保证酒店公共区域家私,设施设备是完好的符合酒店标准的

12.To ensure guest requests are met and company policies and standard procedures are implemented and maintained.

12.保证客人的需求是符合要求的,并且要保证所提供的服务是按照标准去来完成的

13.Inspects guest and public area on daily basis to ensure that all furnishing, facilities, and equipment are clean and in good repair report findings to the Executive Housekeeper.

13.每日检查所有公共区域,餐厅,会议室,客用洗手间,后区等以确保所有家私和设施设备是完好的,若发现有任何问题及时向行政管家报告

14.To inspect daily VIP meeting and dining place and to spot check meeting rooms or dining place of the VIP guests.

14.检查当日所有VIP会议和其用餐的地方

15.Receive and investigate queries and complaints from Hotel guests, Management and F&B, then report to Executive housekeeper.

15.接收并调查来自客人;管理层和餐饮的有关清洁问题和投诉并向行政管家报告

16.Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture and conduct of Housekeeping personnel.

16.在仪容仪表和礼貌礼节方面要有一个正确的标准和制度,并以此来督导员工

17.Monitors and controls Housekeeping tasks, such as lost and found, key control, security and emergency procedures, that help maintain the health and security of personnel and guests..

17.监督和控制客房部的工作,如在失物招领,钥匙控制,安全和紧急事件的处理的方法,以保证客人和酒店员工的人身财产的安全

其他要求
语言能力:英语-一般
计算机能力:一般
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工作地址
重庆市渝北区龙塔街道五红路96号
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职位联系人
Lily Yu
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Lily Yu · 人力资源总监

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
 重庆观音桥假日酒店是洲际酒店集团旗下全新一代的假日酒店,也是重庆北部地区最早的国际商务酒店。便利的地理位置使其成为商务旅行者的理想之地。充满现代时尚气息的酒店客房统一配备了双层玻璃窗和最新款式的床上用品。为满足每一个会议组织者的需求,酒店将提供全面完备的会议设施、餐饮场所、健身俱乐部和宾至如归的服务。Holiday Inn Chongqing Guanyinqiaois a brand new standard hotel of InterContinental Hotels Group ,and the earliest international business hotel in North Chongqing.The convenient location makes it ideal for business travelers.All guest rooms are trendy and modern,equipped with the latest in sleeping comfort and double glazed windows in every room.The hotel also caters to every meeting organizer's needs,complimented by its full meeting facilities,food&beverage outlets,health club and efficient and friendly service.
重庆市渝北区龙塔街道五红路96号
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