宴会销售总监
9千-1万
投递简历
发布于 11-13
宴会销售总监
9千-1万
长春 | 经验不限 | 学历不限
投递简历
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

FINANCIAL RETURNS

·    Develop deep understanding andknowledge of key sectors targeted by hotel and ensure products and services areahead of competition to maximise guest satisfaction

·    Provide creative input intoMeetings Product Development to maintain a point of differentiation bydeveloping innovative product and revenue opportunities

·    Ensure the timely follow-up andpursuit of strategic relationships with customers and stakeholders in order todrive the highest levels of guest experience

·    Contribute actively to thecompilation of annual business plan and strategic sales & marketing plans

·    Conduct and/or assist the salesteam with customer negotiations

·    Ensure timely delivery ofMaster Invoice to customers and help with facilitating payment

·    Participate in the preparationof the annual departmental operating budget and financial plans. Monitor budgetand up sell products and services while minimising waste to increase revenue

·    Negotiate food and beverageprices, function space, and hotel services within approved departmental bookingguidelines

PEOPLE

·    Direct day to dayconference/convention activities, plan and assign work, and establishperformance and development goals for team members

·    Provide effective leadership toevents teams, including the ability to direct activities according to therelevant detailed SOPs

·    Enhance team performancethrough effective communication and coordination with other departments. Ensureappropriate staffing levels based on guest volume. Develop and sustaineffective relationships with clients, maximizing satisfaction and on-sell opportunities

·    Communicate to his/her superiorany issues encountered and other relevant information

·    Organise training sessions,daily briefings and other meetings as required; ensure staff has the tools,training and equipment to carry out job duties

·    Conduct periodic formal reviewswith the Events Team on their targets and goals

·    Conduct Annual Performancereviews, set Key Performance Objectives and Personal Development plans in linewith IHG standards and brand standards for each member of the team

·    Recommend and/or initiatesalary, disciplinary, or other staffing/human resource-related actions inaccordance with hotel or company rules and policies

·    Act as escalation point forclients and members of Events Team and provide resolution to issues

GUEST EXPERIENCE

·    Process customer inquiries inaccordance to specified service standards

·    Develop and deliver relevantdocumentation to the customer (e.g. loyalty programmes, area attractions,restaurants, facility information)

·    Assign appropriate designatedEvent personnel based on the event requirement

·    In the pre-event planningprocess, consult with the meeting planners to identify optimal meeting roomconfiguration, recommendation on meeting/break flow, menu planning, food &beverage coordination, table arrangements, decoration options, etc. to improvemeeting efficiency and productivity

·    Ensure the team meets with eachmeeting planner daily to debrief on daily events, review consumption, bill andany exceptions to contracted billing and review estimates of final billing

·    Plan and conduct pre-eventmeetings with clients and catering staff to determine potential enhancements tothe guest experience

·    Analyse and action againstclient satisfaction surveys to improve services and identify further businessopportunities

RESPONSIBLE BUSINESS

·    Develop awareness andreputation of the hotel and the brand in the local community

·    Coordinate safety and securityinitiatives to ensure meetings flow smoothly with minimal interruptions orproblems. Coach and advise clients on meeting options and alternatives thatpotentially reduce waste, save energy and have a minimal impact to the environment

Perform other duties as assigned.

比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
南关区净月大街3070号
导航
职位联系人
王艺琳
立即沟通
人力资源主管

王艺琳 · 人力资源主管

HI~对这个职位感兴趣吗?快来下载最佳东方APP和我聊聊吧,还能在线视频面试,方便又安心~

--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
假日酒店拥有152间舒适且配备设施完善的客房,每间客房都注入个性和活力的设计风格且配有软硬双枕、高速网络及白之家的洗浴用品。休闲时刻您可以享用健身中心的设施运动健身,有助于保持活力状态;酒店采用全新设计理念和元素打造而成的嗨碗全日餐厅,12岁以下随行儿童可享儿童食宿礼遇,为您的家庭旅行带来更多欢乐、便捷及高品质体验。酒店宴会场地总共925㎡,其中包括一个480㎡的宴会厅,一个165㎡的多功能厅及4间会议室,内部设施齐全,在这里举办商务会议或是盛大的餐前酒会,我们都将为您带来更多便捷和高品质体验。智选假日酒店采用“新一代”设计,打造出一个集工作、休闲、餐饮为一体的共享“智·空间”,请您尽情享用设有中西式菜肴的每日自助早餐。酒店还拥有1间多功能型会议室与自动售货机以及其它自助式服务设施,为您带来更多便捷,让出行轻松一点。酒店176间客房贴心设计,充满巧思创意,入住即可体验舒适的软硬双枕、自在的畅爽沐浴,高速的网络服务等,全方位满足您的住宿要求。IHG旗下双品牌酒店组合将为您开启不一样的职业之旅,欢迎加入,尽炫自我!
南关区净月大街3070号
导航