• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 人性化管理
• 员工生日礼物
• 管理规范
• 年度团建

作为预定部文员，您将应以最高标准完成以下任务:
• To maximize room sales and revenue for the hotel. Up-selling belongs to highest priorities.
• 实现客房销售和收益的最大化，其中以客房促销最为重要。
• To perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.
• 完成当班文秘工作，具体包括准备往来文件，文件的归档，发送传真，电子邮件等。
• To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.
• 一直保持积极的销售态度，不错失酒店范围内的任何销售机会。
• To ensure a high level of product knowledge of the hotel and the local area.
• 对本酒店及地区的产品知识具备高度的认识
• To develop and maintain a high level of communication with major sources of business and advice the Revenue Manager of feedback where necessary.
• 发展并保持对主要业务来源的高水平沟通，并在必要的时候反馈给收益管理经理 
• To advise the Revenue Manager of any changes or trends relating to business.
• 将与业务有关的任何趋势变化及时告知收益管理经理。
• To ensure all refused business is recorded with reasons for refusal.
• 确保所有的被拒业务根据原因加以归档。
• To ensure that all correspondence has been filed accordingly, with correct and updated information.
• 确保所有往来文件被及时归档，其信息准确无误。
• To adhere to all company credit policies to ensure that all revenue expected will be received.
• 遵守公司的信用制度并确保所有预期收益能被及时收取。
• To adhere to pre-set availability and rate controls.
• 遵守预先设定的客房供应及房价控制。
• To maintain and update guest history and marketing database as laid down in the reservations procedures.
• 根据预定部相关流程，维护及更新客户资料和营销数据库。
• To ensure a high level of customer service is consistently maintained. 
• 持续性地确保高水准的对客服务标准。
• To ensure all the reservation input in system are accurate with sufficient back up for     reviewing
• 确保与预定相关的所有信息输入准确无误，并保证有足够的备份以做检查。
• To maintain the working areas clean and tidy at all times.
• 保持办公区域干净整洁。
• To comply with all company policies relating to reservations.
• 遵守所有公司关于预定部的规定。
• To comply with all systems and procedures, as laid down by the Revenue Manager.
• 遵守由收益管理经理制订的所有有关系统和操作流程的规定。
• Quality of reservations belongs to top priorities.
• 将预定的工作质量永远放在首位。
• BRAND STANDARDS have to be strictly followed.
• 严格遵守品牌服务标准。
• The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
• 如有必要 ，该部门有权更改或补充该职位描述。
• Carries out any other reasonable duties and responsibilities as assigned.
• 完成任何其他合理的职责和被指派的职责

成都滨江希尔顿逸林酒店位于成都市成华区新兴的商业中心，毗邻东郊记忆，文化创意产业园，沙河城市公园，让您体验传统的工业基地与现代时尚、音乐元素的碰撞。DoubleTree By Hilton Chengdu Riverside is located in the new business center of Chenghua District, adjacent to the eastern suburb memory, cultural and Creative Industrial Park, Shahe City Park, let you experience the collision of traditional industrial base with modern fashion and music elements.酒店距宽窄巷子仅9公里，距大熊猫繁育基地9公里，距太古里商圈仅6公里，自酒店驱车约13分钟可至成都东站，约30分钟可至成都双流国际机场，距离8号线杉板桥地铁站仅约400米，交通便利，经济发达。The hotel is only 9km away from Broad and Narrow Alley, 9km away from Panda Base and 6km away from Taikoo Li. It takes about 13 minutes driving to Chengdu East Station, 30 minutes to Chengdu Shuangliu International Airport, and only 400m away from shanbanqiao subway station of line 8. The transportation is convenient and economy is developed.酒店坐拥有196间客房，坐拥超1500平米灵动会议空间，包含700平米大宴会厅及多间多功能会议室，是您理想的会议与活动选择，同时酒店设有31层高空无敌视野全日餐厅、大堂吧，出门即是大型购物中心，让您实现一站式吃、喝、玩、乐、行，是您差旅、家庭聚会的首选。With 195 Rooms and more than 1500 square meters of flexible meeting space, including 700 square meters of banquet hall and 15 multi-functional meeting rooms, the hotel is your ideal choice for meetings and events. At the same time, the hotel is equipped with 31 floors of ADD Restaurant with invincible vision and lobby ba. Going out is a large shopping center, which enables you to realize one-stop eating, drinking, playing, enjoying and traveling. It is your first choice for travel and family gathering.