招聘Asst Director of Sales - MICE 会议销售副总监_上海明捷万丽酒店招聘信息-最佳东方

Sales Activities

Participate in sales activities by conducting sales calls and meeting with in house customers to strengthen relationship with customers, obtain market information and customers feedback.
Oversee the planning of all sales activities to make sure that there is appropriate sales coverage and effective customer service at all times.
Ensure all enquires received at sales office are handled promptly and efficiently.
To make certain that the sales team is constantly soliciting new business opportunities and obtaining sales leads through various sources such as newspaper, internet, TV etc.
To monitor the quantity of sales activities to make sure that all sales associates are conducting sales activities according the set guidelines in number of sales activities per day and call volume etc.

Account Management

To ensure that all information related to all accounts are recorded in Fidelio S&C and filed accordingly, and the accuracy of information in the systems is maintained at all times.
Assist in the set up on strategies and tactics for each account and ensure that all Marriott resources are appropriately used.
Conduct account review and account audit to check on the information obtained for each of the accounts.
Review Call Reports to ensure that all accounts are properly managed.
Ensure that sales call plan is set up by all sales associates and the plan is efficiently used.
To ensure that sales targets are set up for all sales associates.

Sales Strategy Planning Conduct weekly Sales Strategy Meeting to ensure all participants are sharing information on competitors’ activities, customer feedback and other market intelligence. To lead the Sales Strategy team in setting up pricing and positioning for all market segments and the pricing and positioning for catering. Regularly review the effectiveness of the Sales Strategy and make recommendations for changes if required.

Train and develop all sales associates

Coach and counsel all associates to ensure timely rectification of performance. To make sure of disciplinary actions if required aim to assist associates in improving their performance.
To make sure that there is a SMART development plan for each associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)
To ensure that there are guidelines and expectation set up for each associate and follow up on the progress
Ensure that Director of Sales and Sales Manager conduct on the job training to all associates by arranging joint calls with sales associates and review with them their performance regularly.
To monitor the sales activities and make certain that all sales associates are conducting business according to the Marriott set guidelines.
Conduct regular performance review for all managers and keep written record for future follow up.
To review and update all LSOPs related to Sales and Marketing whenever necessary.

Fully utilize all Marriott Resources

Ensure all sales associates cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.
Constant communication with market sales, alliance account team and GSOs

to discuss on needs of the hotel and to ensure full coverage of all accounts.

Make good use of Marriott Rewards as a key sales tool.
Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.

Prepare periodic reports

Prepare periodic reports for record of sales activities and market analysis.
Prepare monthly reports and ad hoc reports as required by General Manager and Regional Office.

Revenue Management

Ensure that the Reservations Office is properly managed with all phone calls handled efficiently and courteously, all input in Marsha and Fidelio are done accordingly to standards set up.
Review reports prepared by Revenue Manager to analysis market situation and make recommendations on sales strategies and tactics.
To make certain that all revenue management tools are properly used aim to maximize the hotel revenue at all times.
Regular check on the rate control procedures to avoid any abuse of discount.
Ensure that all commission payment is handled accurately and efficiently.
Assist in conducting periodical rate audit in Fidelio & Marsha.

Public Relations

Oversee the Public Relations operation and be sure that the day-to-day operation is managed efficiently.
Assist PR Manager in planning and executing all hotel promotions, advertising, database management, hotel collaterals production.
Ensure that exposure of the hotel is maximized at all times through working closely with media and making good use of all Marriott Resources.
Conduct media calls to build relationship with the editors and reporters.
To monitor the preparation and distribution of all press release.
Ensure all promotional materials and advertising are done according to the corporate guidelines.
To plan and participate in Charity Activities to serve the community and to obtain press coverage.

Business / Marketing Plan

Preparation of Business / Marketing Plan and to ensure that all strategies are backed up with appropriate tactics.
Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives.

Office Etiquette & Business Ethics

Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard.
Make certain that all sales associates are conducting business accordingly to the Marriott guidelines and local law.
In charge of the overall conduct of the sales team such as telephone handling, punctuality, compliance to the hotel rules, regulations and LSOPs.

Coordination with other departments and session To ensure a smooth liaison between Sales and Marketing with all other departments.
To take the initiative to act on any conflict or problems in a constructive manner.

Minimum 8 years work experience in the sales & marketing from a sizeable international organization with at least 3 years at Director of Sales position or above.

Capable in managing several teams and to drive results through effective supervision and motivation.
· Ability to set up sales strategies and tactics and make adjustment according to different business situations.· Good interpersonal skills and listening skills.· Ability to handle and manage different business situations and act on problems according to the set guidelines.· Ability to communicate effectively with various level of management and associates· Ability to provide direction and training to associates and evaluate their performance.Able to develop associates and maximize the performance of the team.

上海明捷万丽酒店是由上海明捷置业有限公司投资，由全球知名的美国万豪酒店集团管理的高级酒店,于2010年5月23日正式开业，其坐落于普陀区真如城市副中心内，是集高档住宅、办公楼、购物商场等大型多业态都市综合体内不可或缺的组成部分。酒店拥有330间豪华客房以及4个不同的餐厅，客人可以在酒店的日本餐厅、中餐厅、咖啡厅及大堂酒廊感受到无与伦比的用餐及酒饮体验。酒店拥有1266平米的创意组全会议空间可满足客人不同的会务需求。豪华大宴会厅位于酒店2楼，521平米，5.5米层高，宽敞无柱，可同时容纳28桌宴席（300位宾客），厅内拥有璀璨夺目的水晶灯、完备先进的宴会灯光及音响系统，适合多种形式与主题的宴会。酒店3楼设有一个水疗中心，让您的身心得到放松和享受。在设施健全的健身房内，酒店还提供游泳池、按摩池，让您荡漾在无限的愉悦和享受中。正如万豪先生所说：“我们拥有优秀的人才，提供无可比拟的服务：公司规模蓬勃发展并以传递服务精神为己任。”我们将继续秉承万豪公司的核心文化，照顾好我们的同事，同事便会照顾好我们的客人。我们承诺将提供广阔的事业发展机会和全方位的培训系统，诚挚期待您的加入。