- 服务热线：400-826-0101 (9:00-18:00)
- 杭州总部：0571-88866108 (9:00-18:00)
•Conform to and enforce policies, procedures, rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
•Direct the traffic in the hotel entrance and the parking lot, the management park the vehicles.
•Forbids any vehicles to park in the hotel access or exits, to maintain the traffic lane is unimpeded, forbids the vehicles to travel reversion.
•Refuses to carry flammable, explosive, dangerous material vehicles and so on chemical enter the underground parking garage.
•Whether there is any damage to the vehicles in the parking lot, oil leak and so on, be sure to make the records.
•Pay attention to outlook; try to display the positive image of the hotel.
•It is forbidden to park any vehicles before the main entrance. He should ensure that the traffic is unimpeded.
•Pays attention to the pedestrian safety, to ensure transportation at the both sides of the main entrance is unimpeded. The neat vehicles may stop temporarily.
•When the guests arrival or departure, open the door for the guests, help the them to carry the baggage.Greeting politely.
•Try to stop sloppily dressed and carries the pet visitors to enter the hotel.
•Pay attention to the suspicious personals that enter the hotel, and inform other posts to strengthen thesurveillance simultaneously.
•Introduces the facilities of hotel and business place earnestly for the visitors.
•Inspects the in and out goods earnestly, only after check the related statements can allow the goods to pass out, and completes the registration.
•Keep the room tidy, do the jobs shift carefully, and it is forbidden to smoke in and out the room.
•Supervises the staff to punch out strictly, checks the nameplates, no nameplates or use other nameplates should take back and hand over the manager to handle.
•When the staffs get off work, guards must inspect carefully the package of the staff carrying and inspect the hotel suspicious person, the suspicious behaviors staff and other people and so on.
•Must be familiar with the hotel interior region and distributed situation of channels. Skilled grasp the each kind of fire equipment and the alarm device use.
•Whether fire equipment complete in patrol, discovery damage phenomenon should promptly report to the fire centre. Attention background music sound effect.
•Don’t inspect and enter the room, without Department Manager sanction. Besides receives a report, don’t enter the staff workroom.
•In patrol meets guests should regard and to make way.
•Meets steals situation should report supervisor of duty and assist to apprehend.
•Don’t stay for along time; don’t use the establishment of guests. Inspects hotel goods and so on various regions public utility, discovery damage prompt reporting.
•Accompanied by the human resources department regularly or irregularly inspecting wardrobe staff.
•Accurate report all accident record.
•Positively completes each work from the hotel and the higher leader.
•Healthy, no bad habits, veterans preferred.
Locate in the city’s commercial centre. Sofitel Harbin provides aneasy access to Taiping International Airport,the convention centre and Zhongyang Dajie Pedestrian Street. Sofitel Wanda Harbin has322 rooms include 30 suite rooms, 7 meeting rooms whichaccommodate maximum 350 pax, artfully blending the local Chinese and Frenchcultures. It’s collection of Chinese restaurants, ii Japanese restaurant, bars,spa, Fitness Center, boutique and entertainmentensures that Sofitel created an exquisite world for true lovers of ‘art devivre’, connoisseurs who travel the world in search of places that delighttheir senses and stimulate their curiosity.哈尔滨索菲特大酒店地理位置优越，直接通往太平国际机场、会展中心、中央大街步行街等地，交通极为便利，地处中央商务区，配套服务设施齐全，包括中西餐厅、日餐厅、酒吧、SPA、健身中心，共有321间客房，其中套房30间，并有会议室7间，最大的会议室能同时容纳350人，酒店满盈中法文化之精粹。Sofitel Harbin held its Grand Opening on October 25, 2007. Located in HarbinDevelopment Zone, 15 minutes is all it takes to get to the city center and 30minutes to Taiping International Airportby car from the hotel. Besides, the hotel is also close to many historicalspots and places of interest in Harbin, such as‘Ice and Snow World’, ‘Sun Island Scenic Resort’, ‘Siberian Tiger Park’, ‘St. SophiaOrthodox Church’, etc.哈尔滨索菲特大酒店于2007年10月25日开业。酒店地处开发区，经过15分钟车程可到达市中心，距离太平国际机场也只需要30分钟车程。除此之外，从酒店出发亦可很快抵达冰雪大世界、太阳岛公园、圣·索菲亚教堂、东北虎林园、哈尔滨极地馆等当地主要名胜。Sofitel WandaHarbin offers 321elegant and tastefully decorated rooms and suites, includingthe extra comfort and convenient Club floors. At Sofitel Wanda Harbin, guestswill be engaged in the Sofitel food and beverage experience where the diningreflects the stylish elegance of the hotel. ‘Elements’-all day diningrestaurant is offering Asian and international cuisine as well as Frencha-la-carte. ‘ii’ specializing in Japanese teppanyaki cooking. ‘Ku’-cocktail barprovided with nightly live entertainment. ‘Glam’ the perfect relaxation loungeto enjoy all day refreshments.酒店拥有321间装饰典雅的客房及套房，包括舒适便利的索菲特会所楼层。在餐饮方面，为客人提供了丰富多采的选择空间，“聚”全天候餐厅和开放式的厨房提供亚洲和国际美食; “意”（日餐厅）特供日式铁板烧；“酷”酒吧提供特色鸡尾酒和晚间现场表演；“魅”吧完美的休闲区域提供全天候各式美点。Sofitel WandaHarbin offers luxurious facilities for business and social functions, includinga grand ballroom and smaller meeting rooms, all fitted with state-of-the-artaudiovisual equipment. Specializing in banquet and catering, the hotel providesprofessional expertise and service for all events.酒店为商务旅客准备了一系列优质的商务及会议设施，完善的会议解决方案，灵活、舒适的会议室都配备最新、最先进的视听设备及多媒体技术，有大型宴会厅和小型会议室可供选择。In addition to acomprehensively-equipped Fitness Center, guests can enjoythe use of gym, indoor swimming pool and sauna; in addition, The Lea Spa with 8private rooms offers delicate health and beauty treatments to infuse anunparalleled sensation of relaxation and well-being for body and soul.酒店拥有设备齐全的休闲健身场所，涵盖了一流的设施, 包括健身房, 桑拿及泳池等; 独有的Lea Spa中心配有8个豪华单间，使客人领略身心的双重愉悦。 The hotel¢s fully equipped Business Centeroffers private meeting room, personal computers, and a full range of servicesand other communication facilities. Other hotel guest services includelimousine service, safe deposit boxes, complimentary shoeshine and 24-hour roomservice.酒店其他的服务设施还包括宽带上网、当日洗衣、干洗服务、豪华车接送、保险箱、免费擦鞋和24小时客房送餐、外币兑换（仅限住店客人）、航空票务及其他代办服务等。