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Primary Responsibilities 主要职责
·Implement and improve standard operating procedures.
·Maintain a high standard of service skills and skills.
·Assist in organizing special events and recommending special promotion.
·Familiar with product knowledge.
·Ensure that all goods storage areas are kept in order and clean.
·Perform other relevant duties and special tasks assigned.
·执行和改进标准操作流程。
·保持高标准的服务技能和技巧。
·协助组织特殊事件和推荐特色推广。
·熟知产品知识。
·保证所有的物品存放区域保持井然有序且干净卫生。
·履行其它相关职责和指派的特殊任务。
Knowledge and Experience 知识和经验
·Minimum 10-12 months cumulative experience in hospitality/customer service, or in specific chosen area
·College or Bachelor (i.e. diploma, degree) in Hospitality or Business an asset, but all candidates are considered
·Desire to advance hospitality career, with strong ability, engagement, and motivation
·Agile and works well in fast-paced environments, willing to learn and commit to a role
·Excellent communication skills in English (+other language requirements, as applicable)
·至少累计10-12个月的酒店行业/服务行业的实习经历
·酒店管理或者相关专业的大专、本科学历，对酒店行业感兴趣的其他专业亦可考虑
·渴望在酒店行业发展职业，有足够强的能力、意愿和积极性
·应变能力强，适应快节奏的环境，愿意不断学习并且坚持
·出色的英语沟通能力（学习二外者更佳）
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名
哈尔滨市香坊区赣水路68号 
酒店业--国际高端酒店/5星级
100-499人
私营．民营企业
Locate in the city’s commercial centre. Sofitel Harbin provides aneasy access to Taiping International Airport,the convention centre and Zhongyang Dajie Pedestrian Street. Sofitel Wanda Harbin has320 rooms include 30 suite rooms, 7 meeting rooms whichaccommodate maximum 350 pax, artfully blending the local Chinese and Frenchcultures. It’s collection of Chinese restaurants, ii Japanese restaurant, bars,spa, Fitness Center, boutique and entertainmentensures that Sofitel created an exquisite world for true lovers of ‘art devivre’, connoisseurs who travel the world in search of places that delighttheir senses and stimulate their curiosity.哈尔滨索菲特大酒店地理位置优越，直接通往太平国际机场、会展中心、中央大街步行街等地，交通极为便利，地处中央商务区，配套服务设施齐全，包括中西餐厅、日餐厅、酒吧、SPA、健身中心，共有320间客房，其中套房30间，并有会议室7间，最大的会议室能同时容纳350人，酒店满盈中法文化之精粹。Sofitel Harbin held its Grand Opening on October 25, 2007. Located in HarbinDevelopment Zone, 15 minutes is all it takes to get to the city center and 30minutes to Taiping International Airportby car from the hotel. Besides, the hotel is also close to many historicalspots and places of interest in Harbin, such as‘Ice and Snow World’, ‘Sun Island Scenic Resort’, ‘Siberian Tiger Park’, ‘St. SophiaOrthodox Church’, etc.哈尔滨索菲特大酒店于2007年10月25日开业。酒店地处开发区，经过15分钟车程可到达市中心，距离太平国际机场也只需要30分钟车程。除此之外，从酒店出发亦可很快抵达冰雪大世界、太阳岛公园、圣·索菲亚教堂、东北虎林园、哈尔滨极地馆等当地主要名胜。Sofitel WandaHarbin offers 321elegant and tastefully decorated rooms and suites, includingthe extra comfort and convenient Club floors. At Sofitel Wanda Harbin, guestswill be engaged in the Sofitel food and beverage experience where the diningreflects the stylish elegance of the hotel. ‘Elements’-all day diningrestaurant is offering Asian and international cuisine as well as Frencha-la-carte. ‘ii’ specializing in Japanese teppanyaki cooking. ‘Ku’-cocktail barprovided with nightly live entertainment. ‘Glam’ the perfect relaxation loungeto enjoy all day refreshments.酒店拥有321间装饰典雅的客房及套房，包括舒适便利的索菲特会所楼层。在餐饮方面，为客人提供了丰富多采的选择空间，“聚”全天候餐厅和开放式的厨房提供亚洲和国际美食; “意”（日餐厅）特供日式铁板烧；“酷”酒吧提供特色鸡尾酒和晚间现场表演；“魅”吧完美的休闲区域提供全天候各式美点。Sofitel WandaHarbin offers luxurious facilities for business and social functions, includinga grand ballroom and smaller meeting rooms, all fitted with state-of-the-artaudiovisual equipment. Specializing in banquet and catering, the hotel providesprofessional expertise and service for all events.酒店为商务旅客准备了一系列优质的商务及会议设施，完善的会议解决方案，灵活、舒适的会议室都配备最新、最先进的视听设备及多媒体技术，有大型宴会厅和小型会议室可供选择。In addition to acomprehensively-equipped Fitness Center, guests can enjoythe use of gym, indoor swimming pool and sauna; in addition, The Lea Spa with 8private rooms offers delicate health and beauty treatments to infuse anunparalleled sensation of relaxation and well-being for body and soul.酒店拥有设备齐全的休闲健身场所，涵盖了一流的设施, 包括健身房, 桑拿及泳池等; 独有的Lea Spa中心配有8个豪华单间，使客人领略身心的双重愉悦。 The hotel¢s fully equipped Business Centeroffers private meeting room, personal computers, and a full range of servicesand other communication facilities. Other hotel guest services includelimousine service, safe deposit boxes, complimentary shoeshine and 24-hour roomservice.酒店其他的服务设施还包括宽带上网、当日洗衣、干洗服务、豪华车接送、保险箱、免费擦鞋和24小时客房送餐、外币兑换（仅限住店客人）、航空票务及其他代办服务等。
