• 五险一金
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好

1)Delivers great experience at highest level of hospitality services, meeting customer needs and exceeding expectations, maintaining standards, elevating delight and removing obstacles.
2) Ensure employee engagement (meet and greet) and provide to end user support based on their needs (human engagement).
• Ensure regular inspections of the floors owned by the GRH, including the meeting rooms,
focusing on cleanliness, tidiness is performed
• Ensure any furniture, fixtures & equipment faults identified are reported to Facilities Helpdesk to ensure prompt resolution
• Ensure locker allocation and agree with business on the ongoing management model (by FRM/GRH or business – not both)
• Assist to check if daily Security sweeps in a flexible working environment area has been performed as scheduled
• Ensure centralised utility room supplies of stationery & printer toner are stocked with required items
• Ensure shared office space, meeting room and collaboration areas are clean and tidy.
• Ensure desk hygiene wipes are provided and replenished when needed.
• Ensure vending areas and pantry areas are always appropriately stocked with required items.
• Ensure the pantry areas are always kept clean and dry.
• Ensure prompt clean-up of un-cleaned dirty cups and utensils that are stacked up at the sink and within pantry / breakout areas.
• Ensure no out-dated notices and posters within pantry or breakout area.
• Ensure no unauthorized white goods and portable electronic appliances are used at the pantry or collaboration area to include desk/work areas.
• Management, replenishment and maintenance of pantry provisions
3) Champions the end-user experience in any Flexible Working environment; supporting & owning its expected outcomes
4) Protects the privacy and security of the clients, colleagues and the bank’s confidential information and assets by ensuring the bank’s security access control policies & procedures are adhered to
5) Assists the Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.
6) Manages accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar.
7) Ensures client and company materials comply with client and company brand guidelines.
8) Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
9) Ensures safety standards are met by those delivering workplace experience services; whether company employees or third-party service providers
10) Performs other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Minimum 1-2 years’ experience of working at the Front of House within a Corporate or Hotel environment
2. Experience of working within a demanding fast paced environment involving high levels of customer care
3. Experience of working within a team and desiring to provide a “best class” service
4. Strong customer service skills
5. Professional telephone manners together with excellent verbal and written communication skills
6. Proficiency in MS applications

世邦魏理仕（纽约证券交易所代号：CBRE）总部位于美国德克萨斯州达拉斯，是财富500强和标准普尔500强企业。世邦魏理仕跨国企业服务部与客户紧密合作，制定高效解决方案，助力通过提升地产表现改善企业产能与绩效。我们深入践行“以客户为中心”的理念，并得到广泛认同。在区域及全球资源的支持下，我们有专人跟进每个企业客户，负责帮助其获取优质资源、提供专业建议并确保项目具体落实。我们在全球超过40多个国家提供以上各项服务（包括关键的技术服务环节）。服务针对的工作场所类型包括：办公室和企业总部制造工厂数据中心非传统工作场所研发设施仓储及配送中心