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Job responsibilities
岗位职责
1. Carry out supervisor's work instruction and assist supervisor in daily work.
执行主管的工作指示,协助主管的日常工作。
2.Participate in all service activities and correct problems in time.
参与各项服务活动,发现问题及时纠正。
3.Check the staff's appearance, labor discipline, behavior and work attitude, to meet the requirements of the department.
检查员工的仪表仪容、劳动纪律、行为规范和工作态度,使之达到部门要求。
4.Master the hotel's preferential policies and room rate policy, understand the room status and rental rate.
掌握酒店各项优惠政策和房价政策,了解客房状况和出租率。
5. Check the reservation information and VIP notice, arrange the guest's check-in reasonably.
检查预订资料及VIP通知单,合理安排宾客的入住。
6.Ensure the registration form is detailed, accurate, clear and in accordance with the relevant department regulations
确保入住登记单详细、准确、清晰,符合有关部门的规定。
Job Requirements
岗位要求
1.Experience in the same position is preferred. 有同岗位工作经验优先考虑。
2. Familiar with the front desk of the business. 熟悉前台的各项业务。3. Familiar with the reception procedures, strong communication skills, to solve all kinds of difficulties in the work, handle all kinds of complaints.
精通前台的各项接待程序,沟通能力较强,解决工作中的各种疑难,处理各种投诉。
4.Cheerful personality, a good personal culture, work seriously responsible.
性格开朗,有良好的个人修养,工作认真负责。
Home2 Suites by Hilton Changsha Lugu was opened in December 2022, and is operated and managed by Changsha Baopu Hotel Management Co. , Ltd. , the hotel is located at the intersection of Tongzipo West Road and Jiayun Road in Lugu high-tech development zone, Changsha, the hotel is part of Hilton Group, one of the world\'s leading hotel management groups.长沙麓谷希尔顿惠庭酒店于2023年2月试业,酒店位于长沙麓谷高新科技开发区麓谷街道桐梓坡西路与嘉运路交汇处,由长沙抱朴酒店管理有限公司经营管理, 长沙麓谷希尔顿惠庭酒店隶属于世界上知名酒店管理集团之一的希尔顿集团公司。The Hotel is a global chain of international brand hotels invested by Changsha Baopu Hotel Management Co. , Ltd. . It is located in 11 buildings of Tianrunjing Garden, 15 floors, a total of 123 guestrooms, but also the scenery of the western-style restaurant, Laundromat, gymnasium and other supporting facilities and equipment, complete长沙麓谷希尔顿惠庭酒店是由长沙抱朴酒店管理有限公司投资兴建的全球连锁国际品牌酒店,酒店位于中冶天润菁园11栋,楼宇共有15层,共有客房123间,更有风景优胜的自助西餐厅,自助洗衣房、健身房等配套完善的设施设备,We warmly welcome you to come forward, and your career will set sail from Howard Johnson!我们期待着您的加入!您的梦想将在这里得以实现!