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DUTIES
Under the guidance and supervision of the Director of Revenue Optimization the Assistant Reservations Manager is responsible of the supervision of all activities pertaining to the Reservations Department in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profits.
•To review task process and staff productivity to ensure that work standards are consistently met.
•To ensure that all official correspondence is filed properly.
•To guide and supervise reservation agents in the daily tasks to ensure a consistently high quality of work.
•To handle special projects delegated by the Director of Revenue Optimization.
•To manage periodic team roster and keep a check on the team attendance.
REQUIREMENTS
•Minimum of 2 years experience in a similar position in a 5* hotel.
•Knowledge in Sales, Marketing, Revenue Management, Events Management, Communications and Reservations functions.
•Strong leadership & organizational skills with the ability to multi-task.
•A leader with the ability, to coach, train and develop others.
深圳福田香格里拉坐落于福田CBD,毗邻会展中心、平安国际金融中心、深交所和购物公园,步行5分钟至福田站,前往香港西九龙仅需14分钟。五条地铁线可便利抵达市内各景点。528间客房及套房及53间服务式公寓可一览城市天际线及秀丽风光,并配有豪华阁酒廊、商务中心和健身水疗设施。Futian Shangri-La, Shenzhen, conveniently located in the Futian Central Business District and just a stone's-throw away from landmarks such as Shenzhen Convention and Exhibition Centre, Ping An International Finance Centre, Shenzhen Stock Exchange and COCO Park. 5-minute walking distance from Futian Station and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway. Direct connections to main attractions in the city via 5 metro lines.