• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 人性化管理
• 月休八天
• 亲民的总经理
• 竞争力的薪资

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 
随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序为所有来客登记并安排房间。
Maintains intimate knowledge of departmental standards and procedures
熟知部门标准工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
Maintains cashier float and ensures accurate daily report of all money received
保持库存现金限额并保证每日对所收现金进行准确报告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
Keeps abreast of all modifications to accounting policies and procedures
随时留意会计政策和工作程序的变化 。
Responsible and attends to guest’s request of using the service of safety box at all times
随时负责回应客人关于使用保险箱服务的要求。
Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。
Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。
Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
尽一切努力确保客人在离店时会对酒店的服务有很好的印象。
Performs the audit balances and prepares all works for audit in an orderly fashion
执行审计结余，并为审计工作进行各项有序的准备。
When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。
Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。
Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。
Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。
Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard
力争保持酒店的高标准，特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性，并重视酒店的健康和安全隐患等问题。

厦门磐基希尔顿酒店位于厦门市几何中心，及地铁一号中心站点——莲花路口站，步行3-5分钟即可到达，可急速通达全岛及周边区域，距离机场、火车站、国际会展中心、南普陀和轮渡码头都在20分钟车程以内。占据磐基商圈高端生活配套，酒店直通国际奢侈品中心、高档写字楼、高级影院、高端超市及环球餐饮，为客人提供足不出户的便利。Hilton Xiamen is located in the geometric center of Xiamen. You can walk to the metro station within 3-5minutes which can make you get to surrounding areas rapidly. 20minutes driving from Xiamen international Conference and Exhibition Center，and other tourist attractions. Hotel is adjacent to the luxury brand shopping mall，commercial building，cinema，high-end supermarket and restaurants，which provides guests the most convenience in journey. Benefits for Team Member 员工福利1.Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费使用工作餐。2.Team Member Dormitory 免费员工宿舍Team Member dormitory will be provided to non-local team members with air condition bed linens and WIFI酒店为非本地成员提供舒适的团队成员宿舍，每个房间配备空调、床上用品及WIFI。3.Social Benefits 全面的社保保险Full Social insurance，housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4.Team Member Travel Program 团队成员入住优惠价。It is our policy that team members can benefit from team member rate（Go Hilton）when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价5.Leave Benefits 假期福利We provides our team members with several types of leave including public holiday，annual leave，paid medical leave，maternity leave，marriage leave，compassionate leave and ect.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6.Team Member Awards 团队成员嘉奖We will award whoever dedicates to works as Team Member of Month，Team Member of Year and etc.酒店将定期进行月度优秀成员、年度优秀成员等表彰。7.Team Member Training System团队成员培训In Hilton Worldwide，we provide online courses（in the Hilton Worldwide University），class training，cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。8.Variety of Activities团队成员活动Hotel will organize a variety of activities for team members regularly.酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Weekly Recruitment Day 每周公开招聘日Mon-Fri：09:30-12:00am；2:00-5:00pm周一至周五：上午09:30-12:00；下午2:00-5:00Transportation Information 交通信息Bus Route 公交路线Please take No.3,10,33,42,45,101,113,116,123,128,129,130,132,133,313,315,33,3,42,45,658,659,858 to Lianban North Station，then above 5-10minutes walking distance to hotel.可乘坐3,10,33,42,45,101,113,116,123,128,129,130,132,133,313,315,33,3,42,45,658,659,858等公交线路至莲坂北站下车，步行5-10分钟即可到达。Railway Route地铁路线Line-1：Please get off at lianhua Road ，then about 3-5minutes walking distance to hotel.地铁1号线：于莲花路口站抵达，下车后步行约3-5分钟即可到达。Hotel HR Department Office Address 酒店人力资源部办公室地址-2F，No.199 Jiahe Road，Siming District，Xiamen Fujian. PR China中国福建省厦门市思明区嘉禾路199号磐基希尔顿酒店负二层人力资源部办公室。 Please bring a photo（2.5×87.5px）in color，ID card，CV and Qualifications求职者请携带近期彩色1寸照片，和有效身份证原件、个人简历及其他相关技能证书查找关注微信公众号“厦门磐基希尔顿酒店HR”随时了解酒店一手信息。