工作职责:
What will I be doing? Position Summary (bullet points)
• Lead a team of 30-50 to perform finance shared services covering RA, delivering accounting and financial reporting services
• Facilitate stakeholder management by ensuring service level agreement with FSSC hotels are met and building communication plans to keep teams all working toward the same goal
• Develop domain expertise driving better risks and process improvement opportunity identification, keep abreast of latest changes in external and internal policies related to RA process
• Focus on stakeholder feedback and active metrics management
• Lead and observe an operational Revenue Audit team to deliver output as per the SLAs
• Hire and train the team, ensure the process team is staffed with right talents, develop team and execute an engagement strategy to retain and reward top talents
• Responsible for performance management and disciplinary actions for whole team
• Maintain reasonable attrition rate
• Identify and drive standardization and simplification across hotels for RA process to enable shared services to deliver productivity per plan and cost, quality and speed KPIs per service level agreed
• Implement digital solutions to support shared services platform and drive operational excellence
• Manage operation rhythms for RA process that drive appropriate oversight and smart decision making within shared services operation and with key stakeholders, i.e., hotel finance controllers
• Promote a collaborative culture that amplifies best practices and knowledge sharing across different teams and processes
• Work towards system improvement, process improvement
• Develop team spirit and advise daily operations
• Support group audit services and analytics as needed to identify and mitigate financial risks
任职资格:
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Bachelor’s degree from an accredited university or college in Business, Finance or Accounting
• 8-9 years of progressive experience in finance, controllership, operations roles
• Strong controllership and accounting background, CPA certified preferred
• 3-5 yrs of experience in leading a big team
• Excellent verbal and written communication skills with fluency in English and Chinese
• Able to manage in a matrixed organization
• Proven change agent with simplification and process improvement skills
Direct Report
• Team Lead
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