• 五险一金
• 节日礼物
• 包吃包住
• 带薪年假
• 岗位晋升
• 人性化管理
• 管理规范
• 员工体检
• 员工生日蛋糕
• 员工旅游

  
Attends to all guests needs within Health Club facility.
满足健身俱乐部内客人的一切需求。
 
At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and:
Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do. 
Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
在皇冠假日®酒店，我们希望客人感觉自己可以做到最好，能够达成他们的目标并因他们的成就而受到认可赞赏。为了帮助他们，我们需要您先行一步，用心服务并：
建立信任 – 成为您所在领域的专家；言行得体，随机应变，应宾客的需求提供量身定做式的服务。
鼓舞成就 – 尊重和了解宾客的需求和他们追求的目标，认可赞赏他们，确保宾客得到尊重和重视，并体验到他们的非凡地位。提供周详方案，令宾客轻松无忧。
梦想成真 – 观察预见宾客的要求和潜在需求，主动负责地达成宾客所需。善用资源，团队协作，尽力协助宾客获得成功。
Duties and Responsibilities工作职责
Provide prompt, efficient and courteous services to guests, members and visitors
向客人、会员和来访者提供及时、高效和礼貌的服务。
Maintain Health Club facilities according to set standards of order and cleanliness
按照既定次序和清洁标准来维护健身俱乐部设施。
Report repairs and maintenance problems to supervisor
向主管汇报维修和保养问题。
Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
熟悉酒店的设施、活动、设备、服务和其它相关情况，以便向客人提供准确信息。
 
Be knowledgeable about all hotel facilities in order to promote and sell them to guests
熟知酒店所有设施，以便向客人进行推销。
Ensure guests amenities, towels, linen and other guests needs have ample supply
确保充分供应客人的用品、毛巾、布草等。
Follow hotel procedures in relation to pool towel issue and retrieval
遵守酒店关于泳池毛巾的发放和回收的工作程序。
Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
与关联部门，如洗衣房、客房部和工程部进行沟通，以向客人提供上乘服务。
Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
为客人、会员和已登记的儿童开展活动与服务，对其做相关说明并提醒其注意安全。
Abide by rules and regulations and policies and procedures of hotel
遵守酒店的各项规章制度、政策和工作程序。
Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained 
对游泳池进行定期视察，以确保其达到清洁标准。
Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure  
就游泳池、Spa和体育馆的使用向客人和来访者正确收费，并按照工作程序将费用计入房间帐单。
Attend scheduled training 
参加排定的培训活动。
Participate actively in employee activities
积极参加员工活动。
Adhere to specified hygiene and personal appearance standards
遵守规定的卫生和个人仪容标准。
Participate in activities concerning protection of environment
参加与环保相关的活动 。
Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
确保只允许符合资格的人员使用相关设施，如住店客人、会员和交付入场费的客人。

       杭州良渚君澜度假酒店是浙江君澜酒店管理有限公司管理的一家具有浓郁文化底蕴的五星级度假酒店，座落于拥有12000亩独特风光的国际标准性文化旅游城镇-杭州“良渚文化村”，紧邻世界文化遗产良渚古城遗址公园、网红玉鸟集商业体，并独有距杭州市区中心最近的丘陵绿地和水网平原相结合的生态环境。       酒店占地约274.8亩，总建筑面积7.3万平方米，并拥有4万多平方米的水面及2万平方米的道路与广场。整体设计古朴典雅，气势宏伟，临湖而建的庭院式建筑主体分为连绵而成的十个区。拥有雍容华贵的超大客房312套，多个中西式餐厅可同时容纳1000人就餐，960㎡的大型多功能厅和其它大小会议室十余个，设施先进的室内外游泳池、网球场、壁球馆、保龄球馆、健身房、足疗馆、美容美发、棋牌房、KTV、亲子乐园、垂钓区、烧烤区、亲子公园等，使这里成为高品质的商务、休闲、度假胜地。