招聘Senior Bell Person资深行李员_北京丽思卡尔顿酒店招聘信息-最佳东方

· Supervise bell staff, according to standards, including:

按照工作标准督导行李员的工作，其中包括：

- Completing administrative work as necessary

完成必要的管理工作

- Implementing proper training, including emergency procedures

培训员工，包括紧急情况处理等程序

- Scheduling

排班

- Counseling

言传身教

- Interview and hiring

招聘和面试员工

- Conducting performance appraisals

评估员工工作表现

- Coordinating staff payroll, including proper tip and gratuity reporting

填报员工考勤以保证工资的准确发放，监督并报告小费分配

- Conducting periodic staff meetings

定期组织员工沟通会

· Maintain close control and inventory of uniforms and equipment on hand.

确保工作设备运转正常，库存工作用品齐全，库存足够，工服

· Establish/ensure lobby procedures (post positions, cleanliness, etc.).

建立并督导大堂工作程序（告示栏摆放位置，确保清洁等）

· Establish/ensure a workable checkroom system for luggage that protects the hotel and guest from loss or damage.

建立并督导行李房检查程序以防止酒店财产和客人的行李丢失和损坏

· Establish/ensure system for handling groups' (tours, etc.) luggage on arrival and departure.

建立并督导团队入住及离店行李运送程序

· Maintain a complete and accurate set of logs (pass-on, hold valet, hotel vehicle, etc.).

确保礼宾部各工作记录本内容记录准确

· Ensure that all hotel bell carts are in good repair and cleaned and serviced regularly. Establish procedure to keep bell carts cleaned and polished regularly.

确保行李车清洁、并工作正常。建立工作流程确保行李车定期清洁和抛光

· Maintain accurate and complete guest assistance information regarding events taking place in town, restaurants, athletic events, etc.

及时更新市内大型活动、餐厅、竞赛活动等等信息以便向客人提供准确的信息

Coordinate newspaper delivery if applicable.

确保报纸准确发放

Be very knowledgeable about the rooms and their locations, services and facilities of the hotel.

掌握酒店房间设施、位置、各餐厅和其他设施的服务项目、营业时间等

Have a solid understanding and able to give accurate directions to local attractions, restaurants. Being able to offer and arrange car rental, airline and train tickets, office services, beauty and barber services and arranging presents, repairs and shopping for the guests.

熟悉当地的旅游景点、餐厅信息。协助客人租车、预定飞机票火车票、提供办公室服务、提供美容理发店信息、安排礼物、修理物品以及提供商场购物的信息。

· Coordinate special transportation requests.

协调客人特殊的订车要求

· Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

根据每个员工的能力安排工作以确保管理层的任务准确完成

北京丽思卡尔顿酒店THE RITZ-CARLTON, BEIJING 中国古典时尚之都的经典奢华之作TIMELESS ELEGANCE IN CHINA’S VIBRANT CAPITAL 北京丽思卡尔顿酒店于2007年12月12日开业。酒店坐落于京城核心商务区，紧邻大型购物中心SKP，为商务及休闲旅行者和城中名流雅士打造一片喧嚣闹市中的宁静绿洲。酒店整体内部设计当代经典，将英伦庄园风格与现代感十足的美学设计、先进技术与豪华舒适融为一体。 The Ritz-Carlton, Beijing opened on December 12, 2007. Since its opening, the hotel has quickly enlivened Beijing’s new business hub, known as China Central Place. Centrally situated in one of Beijing’s most fashionable areas and adjacent to SKP, The Ritz-Carlton, Beijing is a sanctuary in the city’s busy Central Business District. It brings a new level of elegance and design aesthetic to China’s capital city. The interiors reflect those of an English Country Manor in the heyday of Chippendale and the height of etiquette. The result is a classic Ritz-Carlton hotel in design and an unexpected and unrivaled hotel in the Beijing market. 关于北京丽思卡尔顿酒店北京丽思卡尔顿酒店位于CBD北京华贸中心，距北京首都国际机场45分钟车程，名胜古迹和文化地标皆近在咫尺。秉承经典丽思卡尔顿风格，酒店共拥有305间豪华客房，5家餐厅及酒吧，包括巴罗洛意大利餐厅，玉中餐厅，香溢全天候餐厅，丽思卡尔顿酒吧及大堂酒廊。其他设施包括丽思卡尔顿水疗中心，健身中心，室内游泳池，1100平方米的会议空间，648平方米大宴会厅和酒店式独立婚礼堂。更多信息请登陆：www.ritzcarlton.com/Beijing/About The Ritz-Carlton, BeijingThe Ritz-Carlton, Beijing is centrally situated in one of Beijing’s most thriving business areas – China Central Place. Within the heart of the city’s central business district, the hotel is 30 minutes away from the Beijing International Airport and offers easy access to the city’s historical and cultural landmarks. In a classic Ritz-Carlton style, timeless and elegant, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms, five exquisite award-winning restaurants and bar including Barolo, serving authentic Italian cuisine; Yu, serving fine Cantonese cuisine; Aroma, serving world cuisine throughout the day; The Ritz-Carlton Bar; and The Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness center, indoor pool with balcony, 1,100-square-meter meeting and conference space, 648-square-meter Ballroom and wedding chapel inside the hotel in Beijing.For more information, or reservations, please visit: www.ritzcarlton.com 关于丽思卡尔顿酒店集团丽思卡尔顿酒店集团隶属于万豪国际集团，其总部位于美国马里兰州切维切斯，目前在全球30余个国家和地区运营超过95家酒店，并在世界各地开发兴建超出45个酒店及住宅项目。丽思卡尔顿酒店集团为万豪国际酒店集团（纳斯达克股票代码：MAR）全资子公司。About The Ritz-Carlton CompanyThe Ritz-Carlton Hotel Company, L.L.C., currently operates more than 95 hotels and over 45 residential properties in more than 30 countries and territories. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NASDAQ: MAR).