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确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
与客人和同事保持基于良好工作关系的互动接触。
Maintain positive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
Establishes a rapport with guests maintaining good customer relationships.
确保酒店最基本的品牌标准都要被贯彻执行。
Ensure that minimum brand standards have been implemented.
以支持和灵活的态度和“团队协作”的精神与其它部门合作。
Work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
根据所定的程序引领客人入座，为客人服务食品及饮料。
Take a Seating, serves food and beverage to guest according to the established sequence and procedures.
在每次用餐结束后清理台面或餐桌并重新摆台。
Clears and resets counters or tables at conclusion of each course.
了解酒水知识及酒水服务知识。
Be familiar with beverage knowledge and beverage service knowledge
对菜单上的所有菜品和饮料有全面的知识和理解，并学习推荐菜品和饮料的搭配及促销。
Have a knowledge and understanding of all food and beverage items in the menu and learn the ability to recommend Food and Beverage combinations and up sell alternatives.
清洁并维护设备及工作区域的卫生。
Clean and Maintain Equipment and Premises
维持卫生标准及习惯。
Maintain Hygienic Standards and Practices
提供餐饮服务。
Provide service
语言能力：英语-一般 中国普通话-熟练计算机能力：一般
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北京市朝阳区华贸中心建国路甲83号 
酒店业--国际高端酒店/5星级
500-999人
中外合营(合资．合作)
北京丽思卡尔顿酒店THE RITZ-CARLTON, BEIJING 中国古典时尚之都的经典奢华之作TIMELESS ELEGANCE IN CHINA’S VIBRANT CAPITAL 北京丽思卡尔顿酒店于2007年12月12日开业。酒店坐落于京城核心商务区，紧邻大型购物中心SKP，为商务及休闲旅行者和城中名流雅士打造一片喧嚣闹市中的宁静绿洲。酒店整体内部设计当代经典，将英伦庄园风格与现代感十足的美学设计、先进技术与豪华舒适融为一体。 The Ritz-Carlton, Beijing opened on December 12, 2007. Since its opening, the hotel has quickly enlivened Beijing’s new business hub, known as China Central Place. Centrally situated in one of Beijing’s most fashionable areas and adjacent to SKP, The Ritz-Carlton, Beijing is a sanctuary in the city’s busy Central Business District. It brings a new level of elegance and design aesthetic to China’s capital city. The interiors reflect those of an English Country Manor in the heyday of Chippendale and the height of etiquette. The result is a classic Ritz-Carlton hotel in design and an unexpected and unrivaled hotel in the Beijing market. 关于北京丽思卡尔顿酒店北京丽思卡尔顿酒店位于CBD北京华贸中心，距北京首都国际机场45分钟车程，名胜古迹和文化地标皆近在咫尺。秉承经典丽思卡尔顿风格，酒店共拥有305间豪华客房，5家餐厅及酒吧，包括巴罗洛意大利餐厅，玉中餐厅，香溢全天候餐厅，丽思卡尔顿酒吧及大堂酒廊。其他设施包括丽思卡尔顿水疗中心，健身中心，室内游泳池，1100平方米的会议空间，648平方米大宴会厅和酒店式独立婚礼堂。更多信息请登陆：www.ritzcarlton.com/Beijing/About The Ritz-Carlton, BeijingThe Ritz-Carlton, Beijing is centrally situated in one of Beijing’s most thriving business areas – China Central Place. Within the heart of the city’s central business district, the hotel is 30 minutes away from the Beijing International Airport and offers easy access to the city’s historical and cultural landmarks. In a classic Ritz-Carlton style, timeless and elegant, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms, five exquisite award-winning restaurants and bar including Barolo, serving authentic Italian cuisine; Yu, serving fine Cantonese cuisine; Aroma, serving world cuisine throughout the day; The Ritz-Carlton Bar; and The Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness center, indoor pool with balcony, 1,100-square-meter meeting and conference space, 648-square-meter Ballroom and wedding chapel inside the hotel in Beijing.For more information, or reservations, please visit: www.ritzcarlton.com 关于丽思卡尔顿酒店集团丽思卡尔顿酒店集团隶属于万豪国际集团，其总部位于美国马里兰州切维切斯，目前在全球30余个国家和地区运营超过95家酒店，并在世界各地开发兴建超出45个酒店及住宅项目。丽思卡尔顿酒店集团为万豪国际酒店集团（纳斯达克股票代码：MAR）全资子公司。About The Ritz-Carlton CompanyThe Ritz-Carlton Hotel Company, L.L.C., currently operates more than 95 hotels and over 45 residential properties in more than 30 countries and territories. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NASDAQ: MAR).
