• 带薪年假
• 年度旅游
• 员工倒班宿舍
• 员工免费住宿
• 年底奖金
• 节假生日福利
• 职位晋升
• 免费员工餐
• 年底涨薪
• 六险两金

岗位职责/职位描述
DUTIES:

1. Greeting and receiving domestic and international guests with a professional
and enthusiastic attitude, and processing guest check‑in and check‑out
procedures.
2. Acting as a communication bridge between
guests and hotel departments, promptly coordinating and resolving guest
requests, complaints and emergencies.
3. Proactively maintaining guest
engagement, especially with French or Spanish speaking guests, providing
language support and personalized care to foster good guest relations.
4. Assist in handling the reception process
for VIP guests, including booking confirmation, room arrangement, special
request, and collection of check-out feedback.
5. Strictly follow the hotel service
process and regularly report work progress to the department leaders.

REQUIREMENT:

1. Fluent in either French or Spanish for smooth guest communication, with good
daily English proficiency.
2. Good service awareness and excellent
communication skills.
3. Strong ability to withstand pressure and
adapt to hotel shift work.
4. Well groomed, cheerful and enthusiastic
personality.

北京中国大饭店位于北京中央商务区（CBD），毗连国贸商城。饭店是宾客探索首都历史，寻访名胜古迹的尚佳出发地，长城、天安门、紫禁城、天坛、胡同、后海酒吧街区、景山、前门、北海公园均可便捷到达。宾客可从饭店直接抵达国贸商城和国贸一号线和十号线地铁站。国贸商城的室内溜冰场、外文书店、电影院及90多家餐厅网罗各类都市潮流生活方式——时尚美食、购物、娱乐和众多趣味活动一应俱全。饭店距离北京首都国际机场约35分钟车程。待遇优厚-具有市场竞争力的工资-具有竞争力的年终花红倍数及年度调资比例-健全的六险两金（额外享有补充医疗保险及企业年金）-优于国家政策的年休假及有薪病假-免费提供地上结构、设施齐全的员工宿舍（健身房、洗衣房、多功能厅）-免费提供早、中、晚、夜宵四餐-全体员工每年享有健康体检，女员工额外享有一次体检-免费享受员工健身房-供暖费\煤火费报销-子女医药费报销-员工价入住香格里拉集团星级酒店-全面的培训计划，广阔的发展空间-丰富多彩的员工活动