• 五险一金
• 带薪年假
• 技能培训
• 管理规范
• 岗位晋升
• 员工生日礼物
• 年度旅游
• 年底双薪
• 年度体检
• 免费工作餐

Ensure and maintain the security of information relating to customers and Associate in the hotel
确保客人及团队成员的信息安全
Deal efficiently and courteously with all customers’ complaints and ensure that you refer to your Supervisor or Manager when necessary so follow-up is acted upon accordingly
合理地处理客人的投诉，必要时寻求主管或经理帮助跟进处理
Deal efficiently and courteously with all customers’ requests by monitoring and following up with the according associates and correct channels
有效地分派客人的要求并跟进处理的进展
Maintain a high standard of personal appearance, grooming and hygiene in accordance with the Hotel policy
保持个人着装和卫生符合酒店规章制度
When dealing with other departments, ensure you use the right channel when advising or requesting items / services for guests
通过正确的渠道与其他部门传达客人的要求
Ensure that you attend all Communications meetings
准时参加部门沟通会
Be fully conversant with all facilities and services provided within the hotel for up-selling and promoting when opportunities arise
熟悉酒店的设施和服务，利用适当的机会为酒店增销
Maximize sales and revenue for the hotel by maintaining a sales attitude at all times
时刻保持为酒店增销的意识
Ensure the complete knowledge of all systems used in the Operator department
熟练掌握总机相关的所有系统
Effect the fast and efficient monitoring and follow up of guest requests
有效地跟进客人要求的执行情况
Ensure a high level of product knowledge of the hotel and local area
熟悉酒店和当地的产品知识
Ensure that Management is kept fully aware of any relevant feedback from customers, team members and other departments
时刻关注客人，员工和其他部门的反馈意见
To be fully conversant with the Hotel Emergency and Evacuation procedures
熟练掌握酒店应急和疏散流程
Accurately take Room Service orders, Restaurant reservations and any other guest requests
准确记录客房送餐订单，餐厅预订及其他客人要求
To be fully conversant with manual Front Office procedures to be used in the event of the Hotel’s systems being off-line
熟练掌握前厅部酒店管理系统宕机的应对流程
Ensure compliance with all company policies and procedures
遵守酒店的规章制度
This position includes night shift work as well as early and late shifts on a rotating basis
接受轮班制的排班安排
Must know all Hotel products and services and actively recommend to our guests
熟悉酒店产品和服务，并积极推荐给客人
Ensure that there is a thorough hand over at the completion of each shift
确保部门交接班的信息传达完整准确
Live Esprit! Your contribution to creating team environment
鼓励团队成员一起营造良好的工作氛围
Any other duties assigned by Front Office Management and Supervisors
完成前厅部经理安排的其他职责

   静安昆仑大酒店地处城市中心，为商务和休闲人士提供一流的设施和贴心的服务。静安昆仑大酒店坐拥绝佳的地理位置，步行即可抵达著名景点静安寺。酒店到达两大高档商业街南京西路及淮海路仅咫尺之遥，并毗邻上海城市风貌保护区。在酒店附近搭乘地铁一、二、七，十四号线即可方便快捷的到达城市各个重要商业及旅游目的地。酒店所有客房均配备现代化的工作和休闲设备。光线充足的明亮房间，以宁静的大地色调为装饰，让您饱览城市风光。所有房间都提供超大工作空间，无线网络和42寸LED电视。位于38层的行政酒廊，为不同类型的旅行者提供专属的卓越体验。静安昆仑大酒店的客房和套房，均拥有大理石浴室，内设化妆台、浴缸、淋浴等设备。豪华客房及行政客房拥有宽大办公桌和高速无线网络，满足工作及休闲需求。豪华全景大床房拥有开阔城市景观，可一览美丽的上海全貌。酒店拥有设施完备的健身中心，室内温水泳池，壁球场及室外网球场。隐逸水疗提供专业的身体按摩和护理。行政酒廊宽敞大气，浦江美景尽收眼底。商务中心位于酒店二层，配备会议室、高速上网、影印、秘书及快递服务。静安昆仑大酒店环境优雅的餐厅和酒吧汇集中外特色美食，是亲友团聚，宴请宾客的不二之选。 A symbol of hospitality in the heart of the city’s business and entertainment center, The Kunlun Jing An welcomes guests into a unique atmosphere of style and ease. The Kunlun Jing An has an enviable location only a short walk to the famous Jing An temple. The hotel is within easy reach of Shanghai’s premier shopping streets, West Nanjing Road and Huaihai Road. For destinations further afield, metro lines 1, 2 ,7and 14 also are nearby.All guest rooms are fitted with modern conveniences for work and relaxation. Rooms are bright, light and decorated in restful earthy tones with many offering spectacular views of the city. All rooms offer a large working space, WiFi and a 42” LED TV with International channels The Executive Club on the 38th Floor offers astute travelers a superior experience with exclusive benefits.The health club, Indoor swimming pool, squash court and outdoor tennis court provide multiple choices for a great workout during your stay. Escape Spa invites you to enjoy a range of traditional massage and facial treatments to relax and rejuvenate. With sweeping views looking east toward the Oriental Pearl Tower, the Executive Lounge can comfortably accommodate up to 110 guests. The business center on the 2nd floor is equipped with meeting rooms, high speed internet access, photocopying, secretarial and courier services.Kunlun Jing An offers an outstanding collection of international and authentic local cuisines.