【岗位职责】
1、全面负责管事部的日常运营管理工作,确保部门高效运转;
2、制定并执行管事部的工作流程、标准及规章制度,优化操作规范;
3、监督和管理餐具、器皿、设备的清洁、消毒、保养及库存管理;
4、协调与其他部门(如餐饮部、厨房等)的协作,确保服务支持及时到位;
5、负责部门员工的排班、培训、绩效考核及团队建设;
6、控制部门成本,合理使用清洁用品及设备,避免浪费;
7、定期检查卫生及安全标准,确保符合酒店及行业规范;
8、处理突发事件及客户投诉,及时提出解决方案并落实改进措施。
【岗位要求】
1、具备酒店或餐饮行业相关工作经验,有管事部管理经验者优先;
2、熟悉酒店管事部的工作流程及清洁消毒标准;
3、具备较强的组织协调能力和团队管理能力;
4、工作细致认真,责任心强,能承受一定的工作压力;
5、具备良好的沟通能力和问题解决能力;
6、能适应弹性工作时间,包括周末及节假日轮班;
7、身体健康,无传染性疾病,符合酒店行业健康标准。
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静安昆仑大酒店地处城市中心,为商务和休闲人士提供一流的设施和贴心的服务。静安昆仑大酒店坐拥绝佳的地理位置,步行即可抵达著名景点静安寺。酒店到达两大高档商业街南京西路及淮海路仅咫尺之遥,并毗邻上海城市风貌保护区。在酒店附近搭乘地铁一、二、七,十四号线即可方便快捷的到达城市各个重要商业及旅游目的地。酒店所有客房均配备现代化的工作和休闲设备。光线充足的明亮房间,以宁静的大地色调为装饰,让您饱览城市风光。所有房间都提供超大工作空间,无线网络和42寸LED电视。位于38层的行政酒廊,为不同类型的旅行者提供专属的卓越体验。静安昆仑大酒店的客房和套房,均拥有大理石浴室,内设化妆台、浴缸、淋浴等设备。豪华客房及行政客房拥有宽大办公桌和高速无线网络,满足工作及休闲需求。豪华全景大床房拥有开阔城市景观,可一览美丽的上海全貌。酒店拥有设施完备的健身中心,室内温水泳池,壁球场及室外网球场。隐逸水疗提供专业的身体按摩和护理。行政酒廊宽敞大气,浦江美景尽收眼底。商务中心位于酒店二层,配备会议室、高速上网、影印、秘书及快递服务。静安昆仑大酒店环境优雅的餐厅和酒吧汇集中外特色美食,是亲友团聚,宴请宾客的不二之选。 A symbol of hospitality in the heart of the city’s business and entertainment center, The Kunlun Jing An welcomes guests into a unique atmosphere of style and ease. The Kunlun Jing An has an enviable location only a short walk to the famous Jing An temple. The hotel is within easy reach of Shanghai’s premier shopping streets, West Nanjing Road and Huaihai Road. For destinations further afield, metro lines 1, 2 ,7and 14 also are nearby.All guest rooms are fitted with modern conveniences for work and relaxation. Rooms are bright, light and decorated in restful earthy tones with many offering spectacular views of the city. All rooms offer a large working space, WiFi and a 42” LED TV with International channels The Executive Club on the 38th Floor offers astute travelers a superior experience with exclusive benefits.The health club, Indoor swimming pool, squash court and outdoor tennis court provide multiple choices for a great workout during your stay. Escape Spa invites you to enjoy a range of traditional massage and facial treatments to relax and rejuvenate. With sweeping views looking east toward the Oriental Pearl Tower, the Executive Lounge can comfortably accommodate up to 110 guests. The business center on the 2nd floor is equipped with meeting rooms, high speed internet access, photocopying, secretarial and courier services.Kunlun Jing An offers an outstanding collection of international and authentic local cuisines.