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Constant
customer contact directed towards existing customers and potential customers.
Minimum of 30 weekly face to face appointments are required to establish
contacts and accounts portfolio with an annual target of 150 producers of which
the top 20 accounts are to be major producers for the Doubletree by Hilton
Beijing generating accommodation bookings, conferences and meetings.保持与现有客户和潜在客户的联系。至少需要30个每周面对面的预约来建立客户联系,年度目标是150家生产商,其中前20家是北京希尔顿逸林酒店(Doubletree by Hilton Beijing)的主要生产商,提供住宿预订、会议和会展服务。
Establish
account filing for all negotiations taking place with the clients.与客户进行的所有谈判建立客户档案。
Update
promptly account profile of management of accounts and ensure information is
extracted from clients in order to set a clear strategy account management.及时更新账户管理资料,确保客信息准确,以制定清晰的客户管理策略。
Submit
written proposals and agreements for both accommodation and conference space as
requested by the client and ensure sales are closed. Once sales are closed all
necessary information must be accurately passed to operations for quality
delivery of the services sold.根据客户的要求,提交关于住宿和会议场地的书面建议和协议,并确保销售完成。一旦销售确定,所有必要的信息必须准确地传递给运营部门,以保证服务质量。
Liaise
with the HWS offices in reference to bookings/leads and rates requested for
accounts covered in the portfolio.与HWS办公室保持联系,了解与客户交谈中涉及到的,客户预订及客户的价格方面需求。
Identifies
and handles sales leads for rooms and events effectively and efficiently
(within 24 hours).有效地处理客房和会场的销售情况(24小时内)。
Represents
the hotel and participates in domestic and international sales activities.代表酒店参加国内外销售活动。
Creative
contribution to product and sales development.对产品和销售发展有创造性的贡献。
Fulfils
Customer Relationship Management responsibilities and sales goals for defined
customers through planned customer interviews.通过客户面谈,完成既定客户的关系管理和销售目标。
During sales calls,
carries out “cross selling”.在销售拜访期间,进行“交叉销售”。
Monitors and reports
on market and competition within own market segment.了解和报告市场竞争情况。
Prepares and updates
customer management reports and ensures all necessary follow up work is carried
out on time.准备和更新客户管理报告,确保所有必要的跟进工作按时完成。
Actively distributes
product information and creates awareness within his area of responsibility.积极地传播产品信息,并在其职责范围内建立责任意识。
Participates in
planning and realization of sales campaigns together with Director of Sales.与销售总监一起参与计划并进行销售活动。
Actively participates
and reports/shares activities with the team during sales meetings.在销售会议期间积极参与并汇报/与团队分享活动。
Assists in planning
and coordinating sales activities and events.协助及协调销售活动。
Assists in
coordinating the development of all promotional material.协助宣传材料的开发。
Manages account base
and maintains all customer information up to date.管理客户档案,及时更新客户信息。
Provides ongoing
advice and support to staff under his/her supervision.在其监督下为员工提供持续的建议和支持。
Undertakes tasks as
and when requested to fulfil the marketing and sales objectives of hotel.根据要求完成酒店的市场和销售目标。
Assess the physical
requirements of the proposed function and reserve an appropriate venue for the
client in system. Discuss with clients and finalize all arrangements.评估客户的实际需求,并在系统中为客户预留适当的场地。与客户讨论并最终确定所有安排。
To liaise with
Operation Department prior to function, issue instructions for functions to
all related departments
via the Event Order.在活动开始前与运营部门联系,通过活动介绍向所有相关部门发布活动需求。
Abides by the Hilton
Employee Handbook.遵守希尔顿员工手册。
Abides by both the
hotel and Hilton policies and procedures.遵守酒店和希尔顿的政策和程序。
Analyses, evaluates
and improves personal performance on a continual basis.持续地分析、评估和改进个人表现。
Carries out other
tasks as directed by the Director of Sales-MICE & Leisure.完成会议会展及旅行社销售总监交办的其他工作。
MAIN ATTRIBUTES OF THE ASSISTANT SALES MANAGER:
销售副经理的资历要求:
Excellent
written and spoken Mandarin & English are a must.良好的中英文读写能力。
Complete
understanding of the business etiquette.完全理解商务礼仪。
Ability
of getting commitment to mutually desired results.得到酒店及客户双方认可的能力。
Ability
to understand and carry through marketing and business objectives.理解并执行市场和商业目标的能力。
Self-motivated
with ability to meet deadlines.有自我激励按时完成任务的能力。
Good
interpersonal & communication skills.良好的人际关系和沟通技巧。
Ability
to work independently and as a team.具有独立工作和团队合作的能力。
Knowledge
and experience in Internet and other major computer programs.了解互联网知识,熟练掌握并能运用电脑程序完成相应的工作。
Ability
to use Sales and Front Office computer systems.能够使用销售和前厅电脑系统。
Knowledge in
Corporate, Travel Trade, MICE and Catering sales.具备商务、旅游、会议会展、宴会餐饮销售等相关知识。
Ability and
understanding of the market and competition.对市场及竞争的理解能力。
北京希尔顿逸林酒店于2008年8月落户中国北京,是逸林品牌在亚太地区的旗舰店。逸林是希尔顿旗下十八个高端酒店品牌之一。北京希尔顿逸林酒店拥有541间舒适豪华客房、111间高档套房、3间现代风格的餐厅及酒吧、600平米无柱宴会厅、九个会议室及京城鲜有的屋顶露天花园。Benefit for Team Member员工福利1.Duty Meals免费工作餐2.Team Member Dormitory员工宿舍3.Social Benefit全面的社会保险4.Team Member Travel Program 团队成员入住优惠5.Leave Benefits假期福利6.Team Members Awards团队成员嘉奖7.Team Members Training团队成员培训8.Varity of Activities团队成员活动Weekly Recruitment Day每周公开招聘日Monday-Friday: 9:00-12:00am; 1:00-5:00pm周一至周五: 上午9:00-12:00;下午1:00-5:00Transportation Information交通信息Railway Route 地铁路线Line 7:Please get off at Da Guan Ying Road Station though Exit-C地铁7号线:达官营站C口出Hotel HR Department Office Address 酒店人力资源部办公室地址-1F,168 Guang An Men Wai Avenue Xi Cheng District, Beijing北京市西城区广安门外大街168号负一层Please bring a photo in color, ID card请携带近期彩色一寸照片,身份证原件