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工作职责:
1、按照集团和酒店标准进行对客服务
2、确保吧台在任何时候都保持干净整洁的状态
3、和其他部门的员工保持良好的关系和有效的沟通
4、创造一个良好的工作氛围
5、确保个人形象符合品牌及酒店标准
6、热情迎接客人适当的处理客人的意见和问题并促进销售以达到预期的收益效果
7、正确介绍菜单适当的时候为客人提供好的建议,为客人服务食品和酒水
8、与客人保持良好的关系提供人性化的服
9、每一个班次都要做好交接
Dongguan Forum Hotel and Apartment locates in Dongguan downtown, the Greater Bay Area urban agglomeration, snuggle up to Qifeng Mountain, a perfect treasure place, adjacent to dynamic commercial, shopping and cultural center with only 5 mins’ walk to metro and 1 hour’s drive to Guangzhou and Shenzhen Airport.The hotel has been fully renovated and upgraded in 2024. Here feature 260 spacious hotel rooms and 40 apartments, 16 Banquet and Meeting Space. All in-house guests could enjoy the gourmet delicacies of Chinese, Western and Japanese Restaurants and their wonderful moment at The Lounge, Executive Club, Athena Karaoke Club, Spa Lounge, Athena Foot Massage, Fragrant Tea House, indoor & outdoor swimming pools, fitness center, etc. High-speed WIFI in all hotel areas and a grand parking space defines an ambiance of modern and comfort to create a perfect and unforgettable journey. Sojourn in garden-style hotel at the downtown, enjoy the bustling and relaxing life.东莞旗峰山酒店及行政公寓位于大湾区城市群东莞市中心,坐落于东莞龙脉旗峰山脚下,毗邻繁华的商业、购物及文化中心。距离旗峰公园地铁口仅300米距离,驾车至广州及深圳机场仅需1小时,交通十分便利。酒店2024年斥资完成装修升级,酒店配有260间舒适客房及40间行政公寓、16个宴会及会议场地,住店客人可享中、西、日餐厅的饕餮美食、还有大堂吧、行政酒廊、雅典娜KTV、云涧水疗、千足经足疗、天香茶舍、室内、外游泳池和健身房等休闲设施,全酒店范围覆盖免费高速无线网络,提供充足的停车位。特色阁楼建筑、度假式设计风格及热情的服务氛围致力于让每位客人度过独特而难忘的旅程!旅居城中园林,尽享繁华与惬意!