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岗位职责
1、工作时保持正确的仪表仪容，举止行为要规范，服务用语要符合要求，要严格按程序工作。
2、对客人应礼貌问候，并为客人引路，至总台登记，然后将客人送至客房，将其行李放在行李架上，介绍房内设施，有礼貌地道别。
3、对团队行李应严格按程序进行装卸、收取与运送，认真填写各种行李单。
4、保管客人临时寄存的行李。
5、为来访者寻找要找的人，完成客人委托代办事项(如邮件、购物等等)。
6、将各种物件、报纸、邮件按客人和店内部门进行分类，然后按有关程序递送。
7、负责客人留言单的交送。
8、协助客人包裹、行李的搬运。
9、负责度假村大厅各种告示牌的更新工作。
10、注意大厅内的整洁与安全，发现问题及时反馈至有关部门。
11、完成领班交给的任务，听从其安排，接受其监督。
12、严格遵守度假村有关规章制度，执行外事纪律。
岗位要求
1、大专学历或同等文化程度。
2、能进行英语日常会话，开展对客服务。
3、具有良好的沟通协调能力及服务意识，反应灵敏。
4、敬业乐业、具有较强的责任心和吃苦耐劳的职业素养。
年龄要求：19-24岁 
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
东莞万豪酒店坐落于东莞市中心地标——旗峰山脚下，东莞万豪酒店以自然敬畏的初心呼应自然本源，将岭南山水意境融入当代设计语言，构筑一处离尘不离城的静谧桃源。地处便捷城央，毗邻地铁及CBD商圈，一小时直达广、深国际机场。2025年焕新启幕，262间客房及40间行政公寓以简约东方美学为底色，融入现代雅奢格调。大部分客房配备观景阳台，或远眺旗峰山峦叠翠，或私享都市宁静绿洲。室外山景泳池、室内恒温泳池及健身房焕活身心；大堂吧(The Lounge)及行政酒廊(M Club)为旅居提供尊贵休憩享受；都会尚膳全日制餐厅(City Bistro)呈现缤纷国际佳肴；万豪中餐厅(Man Ho)匠心演绎地道粤式风味。 酒店配备愈4,100平方米会议及宴会空间，自然采光充足的多功能厅及会议室满足多样商务需求，宴会厅180度全景落地窗将葱郁山景映入室内，营造绿意环抱的视觉享受。此外，占地800平方米的户外宴会空间，更是举办草坪婚礼仪式、庆典酒会等的理想之所，于蓝天白云与繁花绿意间，见证非凡的人生重要时刻！以自然为幕，以文化底蕴为笔，重新定义大湾区都会旅居美学。在山水与城市的交响中，抵达身心归属的理想之境。身栖繁华，心泊云上！Dongguan Marriott Hotel Located at the foot of Qi Feng Mountain, a city landmark in the center of Dongguan, Dongguan Marriott Hotel echoes the origin of nature with a sense of awe. It integrates the artistic conception of Lingnan-style mountains and waters into contemporary design language, creating a tranquil haven that is away from the hustle and bustle but still within the city. Situated in a convenient location in the city center, it is adjacent to the subway and the CBD business district, and it can directly reach Guangzhou and Shenzhen International Airports within an hour.Newly unveiled in 2025, 262 guest rooms and 40 executive apartments are based on simple oriental aesthetics and integrated with modern elegant and luxurious style. Most of the guest rooms are equipped with viewing balconies, allowing guests to overlook the lush Qi Feng Mountain or privately enjoy the urban tranquil oasis. The outdoor mountain-view swimming pool, indoor constant-temperature swimming pool, and gym invigorate the body and mind. The Lounge and M Club provide distinguished resting enjoyment for travelers. City Bistro, an all-day dining restaurant, presents a variety of international delicacies. Man-Ho Chinese Restaurant elaborately interprets the essence of Cantonese flavors of the destination.It has a flexible meeting and banquet space of over 4,100 square meters. The multi-functional halls and conference rooms are well-lit. The 180° panoramic floor-to-ceiling windows of the banquet hall bring the green mountain scenery indoors, creating a visual enjoyment surrounded by greenery. In addition, the outdoor banquet space covering an area of 800 square meters is surrounded by blue sky, white clouds, and lush green plants, making it suitable for hosting lawn wedding ceremonies, celebration banquets, etc. Here, it creates extraordinary and important moments in life!Using nature as the backdrop and cultural heritage as the brush, it redefines the aesthetics of urban sojourns in the Guangdong-Hong Kong-Macao Greater Bay Area. Amid the symphony of mountains, waters, and the city, one can find a place for the body and mind to return.Finally, be physically in prosperity and let the mind rest above the clouds!
