招聘房务中心_诸暨耀江开元名都大酒店招聘信息-最佳东方

1、热爱本职工作，敬业，爱业，自觉遵守本店的各项规章制度；
2、接听电话，答复住客咨询或要求；
3、及时记录住房、查房、退房时间、送水、维修等情况，并与前厅校对报表、房状；
4、协助客人入住。
5、客房内各项物品卫生整洁、摆放整齐。严格按卫生防疫部门要求（一冲、二洗、三消毒、四保洁），对客房水杯、卫生洁具等进行消毒。及时补充客人所需的各类物品；
6、负责工作钥匙的收发、保管，做好钥匙领用记录，严格执行借出和归还制度；
7、了解客情，当班期间不定期楼面巡查，注意门、锁、会客情况，做好巡查记录；
8、随时做好楼面（走廊、扶梯、外窗玻璃、窗槽等）的公共卫生，保持楼层整洁；
9、做好设备报修工作。服务员首先到现场了解损坏情况，后报修。维修人员进入客房修理应有服务员在场；
10、做好设施的使用和日常保养。正确掌握各类电器的使用方法，并根据天气情况做好照明、空调等设备的开关和调节；
11、每天对辖区范围内的设备运转、电源开关、照明工具、地毯使用、墙壁清洁等情况进行了解，发现异常及时申报维护和修理；
12、负责客人遗留物品的登记、保管和上缴，不得私自扣留，违者严
13、认真听取宾客的意见，并将客人的信息及建议及时反馈给客房经理；

诸暨耀江开元名都大酒店，坐落于风景如画的西施故里--诸暨市，是中国饭店集团20强之一的开元旅业集团在绍兴地区的又一力作，由中国旅游知名品牌之一的开元国际酒店管理公司全权管理。作为诸暨市第一高楼，首家五星级酒店，依托开元酒店的良好品牌，旨在打造诸暨顶级商务酒店。酒店地理位置优越，坐落于新城区中心地带，毗邻诸暨新建的行政中心，距离杭州萧山国际机场60公里，距杭州西湖风景区1小时车程，距宁波仅2小时车程，交通极其便利。酒店整体建筑面积近6.1万平方米，拥有豪华客房360套；中西式餐位1300余个；900平米的宴会大厅、400平米的多功能厅及5个中小型会议室能满足您一切会议所需；健身房、桑拿足浴、KTV、棋牌室等康娱设施一应俱全。诸暨耀江开元名都大酒店，真诚关怀您的每一天！ Yaojiang New Century Grand Hotel ZhuJi Introduction Yaojiang New Century Grand Hotel Zhuji is located at Zhuji which is Beauty Xishi’s hometown. It is another New Century hotel in Shaoxing charged by New Century Tourism Group which is one of China’s Top 20 Hotel Groups, managed by New Century International Hotel Management Co., LTD. As an marked building in Zhuji and another new hotel of New Century Tourism Group, hotel is prepared to construct as a top five-star commercial hotel in Zhuji. It is located at new city centre, adjacent to the new executive center, just 60 kilometers apart from Xiaoshan International airport, 1hour from the Hangzhou West-lake, 2 hours from Ningbo, the transportation is very convenient. The 360 rooms hotel occupies about 61,000 square meters , holding more than 1300 seats in Chinese、Western and Japanese Restaurant, 900 square meters banquet hall, 400 square meters conference rooms and five middle or small sized conference rooms to satisfy your all needs, also including Fitness centre, Sauna and Reflexology centre, KTV, the Chess and Card centre, and any other recreation equipments. Yaojiang New Century Grand Hotel ZhuJi ,enjoy the every day hospitality!