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Responsible for supervising and coordinatingthe all activities of personnel engaged in serving food and beverages in theguest’s rooms >
<负责送餐服务部的监督、协调方面的工作>
< Tocomplete all administrative work by the times specified and submit to theF&B Office as requested >
<在指定的时间完成所有的行政工作,遵从餐饮办公室的指令>
< To attendand participate in monthly F&B Department Meetings and the daily F&BBriefing >
<参加餐饮部的月会议和每日例会>
<Responsible for general appearance and maintenance of Room Service workingareas >
<负责保持送餐部的干净、整洁>
< Briefspersonnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthlyspecials and promotions >
<指导员工做准备、服务及菜单方面的工作。与厨房协调好每天及每月的特色菜及推荐菜>
< EnsureHotel corridors are checked and cleared frequently for all service trolleys,trays and other room service items placed by guests >
<经常检查通道的清洁情况,以备餐车、托盘及客人所需的送餐食品>.
< Ensureadequate supplies of materials, and requisition for general supplies ><确保足够的用品,并申请所需采购的物品>
< Ensureall fixtures and operating equipment is in good working condition >
<确保所有的家具和设备处于正常的工作状态>
< Monitorsquality controls of food and beverage items and preparation and reports anydeficiencies >
<监督管理餐饮出品质量并将所发现的不足向上级报告>
<Spot-checks floors on speedy removal of soiled trays / trolleys >
<检查楼层是否有遗留的餐车及托盘>
< Checkscomplimentary orders and VIP set-ups >
<检查宴请定单及相应的物品摆设>
< To assistthe Manager in evaluating the performance of all room service personnel, bygiving feedback on their daily performance >
<协助经理对送餐部员工的表现给出评价,并反馈给经理>
Toconduct training and skills development programs, to ensure well trained staffoffering excellent service to the guest at all times >
<建立培训和技能发展项目,确保受到良好训练的员工随时为客人提供优质服务>
< To ensure all staff attend EnglishTraining classes, and meet the required English language level for theirpositions>
<确保所有员工参加英语培训课,使每位员工的英语都符合他的职位>
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