招聘ID12248 Guest Relation Officer 宾客关系主任_重庆卓泰酒店管理有限公司雅诗特酒店招聘信息-最佳东方

· < Escort guest form the main entrance to the reception counter for registration >

<清从酒店正门陪同客人到前台登记.>

· < Prepare requisitions for amenities on a timely basis.>

<及时完成宾客免费礼品的申领工作.>

· < Checks and ensures that all room/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before the guest arrival.>

<检查并确保为酒店贵宾所预分的房间已经就绪，所有的贵宾礼品在客人抵达前已经放入客人房间.>

· < Meets and escorts arriving VIPs and bids farewell upon their departure.>

<迎接并陪同抵达的酒店贵宾，在客人离店时应向客人道别.>

· < Show the VIP guest up to their rooms and explain the facilities the hotel provides. And process the VIP check in.>

<引领酒店的贵宾到房间并向客人介绍饭店的设施。并完成贵宾的入住登记工作.>

· < Assist in taking room reservations, if a guest approached the desk or calls up >

<如果客人到前台或打电话预订房间，要帮助客人处理.>

· < Works closely with the Front Desk staff to ensure a smooth check in.>

<同前台员工密切合作以确保客人入住顺畅>

· < Provides information of the city to the guest.>

<向客人提供本市的有关资料.>

· < Reports to the Guest Service Manager of guest complaints immediately if necessary.>

<如果必要，及时向宾客服务经理报告客人的投诉.>

· < Be alert and reports to the Guest Service Manager if seeing someone suspicious on the floor or around the lobby area.>

<如果在楼层或大堂区域看到可疑的人要提醒并汇报给宾客服务经理.>

· < Ensure all Airport pick-ups are being taken care of.>

<确保照所有的接机客人都得到关注.>

· < Provide services and information to guests that is the most accurate and up to date possible, and delivered to the guest in the most meaningful way.>

<通过最恰当的途径向客人提供服务和最新、最准确的信息.>

· < Reports guests’ comments and complains to management in time.>

<汇报客人的意见和投诉给酒店的管理层，以便即使处理.>

· < Communicate regularly with long-staying guests, reports their needs to management team.>

<定期与长住客人进行沟通，报告他们的需要给酒店的管理层.>

雅诗特大酒店由重庆卓泰酒店管理有限公司管理，位于重庆九龙坡区科园二路，地处重庆商业、金融、科技、美食、娱乐核心区域，邻重庆奥林匹克体育中心、重庆技术展览中心，交通便利。酒店客房装修典雅豪华，配备舒适卧具、独立温控系统、液晶电视及国际国内卫星频道、高速宽带上网、自选电影频道、专用办公桌等。酒店还为美食爱好者提供风格迥异的4个餐厅和1个大堂吧，给您带来视觉和味觉的美食享受。　充满艺术张力、幽雅精致的雅诗特酒店，将使您流连忘返。