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ID12893 Receptionist 前台接待
3千-4千
投递简历
发布于 13:36
ID12893 Receptionist 前台接待
3千-4千
重庆 | 经验不限 | 学历不限
投递简历
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职位描述

·         < To check the adequacy of cash float, official receipt, guest folio, forms, stationary and anything concerned whilst on duty.>

<当班时,要检查备用金,发票,客人账单,工作表格,文具等相关物品是否充足.>

·         < To check in and check out the guests quickly, warmly, efficiently according to service standard.>

<按照服务标准,为客人办理入住登记和结账退房手续,确保为客人提供迅捷,热情和高效的专业服务.>

·         < Ensure the computer system contains a comprehensive guest history option.>

<确保酒店的电脑系统中保存有全面综合的客史资料.>

·         <Responsible to ensure that all information relating to a reservation is keyed correctly into the computer system and is of the highest quality, and errors are kept to an absolute minimum.  This practice will allow the production of true and correct statistical information, which will in turn enhance the overall hotel operation >

<要负责所有的预订资料准确地输入酒店的电脑系统中。要将错误减少到最少。准确真实的统计资料将保证整个饭店的正常运转.>

·         < Check and review the daily Arrival List, Special Arrival List for VIPs, repeat guests and FITs >

<检查每日预抵客人表、重要客人、回头客和散客的预抵报表>

·         < To update the Foreign Exchange Rate Board on time >

<要及时更新外币兑换牌价>

·         < To do the foreign exchange for the guest quickly and accurately.>

<为客人提供快速、准确的外币兑换业务>

·         < To help the guest with the requests on the use of the safety deposit box at front desk >

<为客人提供前台保险箱的服务>

·         < To proceed the room change and stay extension for the guest >

<为客人进行换房和延住的操作.>

·         < To proceed the shift close properly >

<严谨地进行结束班次的操作>

·         < Responsible for advising relevant Management of all incoming VIP guests so that special requirements that may need to be attended to are actioned accordingly >

<要负责向管理人员汇报所有即将抵达的贵宾的情况,以便能够进行特殊的安排.>

·         < Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner >

<确保所有客人的询问和要求能够得到及时、热情、友好的帮助.>

·         < To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel >

<确保为所有的电话查询提供有关饭店服务和设施的简要信息>

·         < Ensures that you are completely aware of the complete range of services and facilities that Athestel will provide to its guests and visitors.>

<确保非常清楚雅诗特酒店为客人和来访者所提供的服务和设施.>

·         < To maintain and be aware of the importance of guest recognition >

<要意识到客人识别的重要性>

·         < Ensures that you as a GSA for Athestel have a comprehensive knowledge of Chongqing and what is happening within the city at all times, and to ensure that all guest  inquiries are met with prompt, informative yet friendly solutions>

<做为雅诗特酒店的前台接待员,要对重庆有广泛的了解并要了解城市中所发生的事情。要确保快捷,友好地解答所有打电话的人或者客人的询问>

·         < To complete the preparation of all the necessary materials for check-in (i.e. Registration, welcome folder, keys etc.) for VIPs, pre-registered guests and groups before their arrival.>

<要完成准备客人登记入住时所需要的物品的工作(例如:登记单,欢迎卡,钥匙等),为重要客人,团队抵达前事先做登记>


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公司地址
重庆市九龙坡区科园四路288号
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职位联系人
王小姐
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
雅诗特大酒店由重庆卓泰酒店管理有限公司管理,位于重庆九龙坡区科园二路,地处重庆商业、金融、科技、美食、娱乐核心区域,邻重庆奥林匹克体育中心、重庆技术展览中心,交通便利。酒店客房装修典雅豪华,配备舒适卧具、独立温控系统、液晶电视及国际国内卫星频道、高速宽带上网、自选电影频道、专用办公桌等。酒店还为美食爱好者提供风格迥异的4个餐厅和1个大堂吧,给您带来视觉和味觉的美食享受。 充满艺术张力、幽雅精致的雅诗特酒店,将使您流连忘返。
重庆市九龙坡区科园四路288号