• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 人性化管理
• 提供食宿
• 节日礼物
• 12%公积金

Responsible for cleanliness of
all Public Areas during shift, including toilet rooms, Back of the house areas
and outside.
当班时保证酒店前台与后台包括卫生间的公共区域及外围干净整洁
Guides and monitors contract
company PA attendant work performance.
监督外包公司公共区域服务员工作表现。
Reports and follows up on any
maintenance requirements in close co-operation with ENG department, and ensure
that they are remedied promptly.
同工程部密切合作，汇报并跟踪维修工作的进展，以便能及时完成维修任务
Ensures that supplies for
Public Area are replenished timely and that regulations of the department and
hotel are being followed. 
确保本部门的供应能及时补充到位，部门和酒店的规章制度都能遵守
Responsible for strict key
control
负责钥匙的控制
Supervises contract companies
the scrubbing and shampoo of carpet /upholstery in his areas of
responsibilities.
监督外包员工定期清洗完成分管区域的地毯。
Inspect the public area
regularly during shift.
每日巡查公共区域
Ensure the flowers and plants
in good conditions, report to Executive Housekeeper if find any problems and
inform the supplier to change it in time.
负责鲜花和植物的状态良好，如需更换，报告行政管家通知花房更换
Ensure the contract company
storeroom is clean.
监督外包公司仓库干净整洁
Maintains daily public area
logbook, sign out and hand-over to following Supervisor.
填写好每日公共区域记事本，下班签离并同下一班主管交班
Assumes other duties assigned
by the Executive Housekeeper.
完成行政管家分配的其它工作
Prevent and resolve grievances
避免和调解抱怨
Counsel staff and prevent work
related problems
与员工沟通避免与工作相关的矛盾
Resolve disputes
解决争端
Discipline contract company
staff when necessary
监督外包公司员工遵守纪律
Supervise contract company
associate’s grooming, personal hygiene and appearance
监督外包员工的仪表,个人卫生和形象
Provide ongoing advice and
support to contract company associate under your supervision
给予所管辖的外包公司员工以不断的建议和支持
Deliver high quality service to
guests
提供高品质的对客服务
Ensure guest needs and
reasonable requests are met
确保客人需求与合理的要求被满足
Seek opportunities to
continually improve guest service, by reporting guest comments 
通过汇总客人的意见,寻找机会不断发展对客服务
Take appropriate action to resolve
guest complaints
采取合适的行动解决客人的抱怨
Maintain a high level of
product and service knowledge in order to explain and sell services and
facilities to guests
维持对产品和服务的高度了解以便于向客人解释和销售服务和设施
Adhere to the hotel’s security
and emergency policies and procedures
坚持酒店安全制度、紧急情况
Log security incidents and
accidents in accordance with hotel requirements
依照酒店要求记录安全日志和事故记录
Adhere to hotel cleaning and
maintenance programs
坚持酒店的清洁和养护
Ensure a high level of cleaning
is maintained in your work area
保持维护所在工作区域的高度整洁
Carry out other tasks as
directed by your supervisors
完成你上级交待的其它任务

北京临空皇冠假日酒店，由洲际酒店管理集团管理，地处天竺空港经济开发区，与中国国际展览中心（新馆）隔路相望，紧邻城铁15号线国展站和北京最大的高档别墅住宅区。酒店距离首都国际机场仅15分钟车程，并为客人提供免费的24小时机场巴士接送服务，每半小时一班（敬请拨打010-58108114提前预订）。驱车前往望京商务区只需20分钟，由机场高速驱车25分钟即可抵达北京繁华的商业中心。酒店设施高档、齐全，600间设计新颖的客房及套房为您提供“皇冠假日”水准的舒适享受。总面积达1700平米的宴会、会议场地以及能够容纳600人的户外花园，不仅适合承办大型商务会议、庆典活动，也是高档鸡尾酒会、中西式婚宴、各种小型会议的理想选择。“皇冠假日会务总监”及其团队一站式的专业服务，将确保您每个会议及活动的圆满成功。酒店拥有3个风格迥异的餐厅，无论是本土客人还是国外来宾，无需远行，即可在这里享用世界各地品种繁多的美食佳酿。在繁忙的工作和商务活动之余，客人可以体验我们的酒吧、健身中心、室内恒温泳池及户外网球场等休闲娱乐设施，释放一天的压力与疲惫。   面试须知：邮件地址：hr-recruitment@cpairportbj.com面试时间：周一至周五10:00-16:00面试地点：酒店人力资源部面试需带资料：身份证原件、一张一寸彩色照片乘车路线：1.乘坐地铁15号线到国展站下，C口出，往南1000米左手边即是；2.东直门外乘坐公交850或943到顺义马连店站下车即是；3.东直门站乘坐916西在顺义马连店站下车即是；4.在顺义城区乘坐915路到马连店道口站下车即是。