尽炫自我

    职位:Housekeeping Supervisor 楼层主管

  • 职位性质:全职
  • 工作地区:北京市
  • 招聘人数:1人
  • 学  历:高中
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:4千-5千
  • 职位有效期:2020-08-06至2020-10-05

岗位职责/职位描述

l  Training and check the appearance of room attendant

培训和检查员工工作情况

l  Distribute the daily work to room attendant

分配每日工作给员工

l  Arrange inspection daily special cleaning

安排每日计划清洁

l  Turn down service for VIP guest which with the room attendant

和员工一起为贵宾开夜床

l  Prepared the pager to room attendant

为员工准备工作表

l  Checking the standard of turn down service

检查开床的质量

l  Handle over all the out of order rooms and vacant dirty rooms from AM supervisor

处理早班遗留下来的未清洁房和坏房

l  Investigate complaints form guest and staff and report it to Assistant Executive Housekeeper in log book

向行政副管家汇报员工和客人的投诉

l  Responsible for all the loan article on record

对借用物品进行详细记录

l  Responsible for Printing out discrepancy on the 21.00p.m

21:00出差异报表

l  Checking the vacant dirty rooms and release it to front office

将检查后的干净房间汇报给前台

l  Responsible for keep the record of all the laundry

对洗衣做好登记

l  Replenish the mini bar to the room attendant

给员工补充酒水

l  Arrange and check the daily inspection cleaning which after finish turn down service

在开完床后检查和安排员工做计划卫生

l  Check and report the maintenance to engineering department

检查和汇报工程问题

l  Handle the guest complain and other request

处理客人投诉和其他需求

l  Collection and checking the housekeeping room boy report, especially the time in and rooms status

收集员工工作表, 特别注意房态差异

l  Keep control the must key return back ,make sure no loose

确保万能钥匙的归还

l  Responsible for checking the pantry and work storage neatness

确保工作间清洁

l  Replenish the guest amenities to staff

补充客用品给员工

l  Working briefing before of the room attendant off duty

在员工下班前给员工开总结会

l  Handle by some special things (for guest request ,complain ) with the O.N supervisor

与夜班员工交接一些特殊事项,如客人借物或特殊要求

l  Write down the supervisor log book especially the loan article , guest special request

写交班报告,特别注意写上客人的特殊要求

l  Any other related duty which may be assigned by the Executive Housekeeper

完成行政副管家安排的其他工作