Duty Manager 值班经理
6千-8千
投递简历
发布于 11:19
Duty Manager 值班经理
6千-8千
上海-松江区 | 3年以上 | 大专 | 招1人
投递简历
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职位描述

-Ensures Front Office staffing deployment appropriate for business volume.

确保根据运营情况合理安排前台员工。

 

-Ensures all employees are performing the assigned tasks with adhering the standards.

确保所有员工根据标准履行指定任务。

 

-Ensure that he is aware of all events during the previous shift by going through the AM’s Logbook upon arrival.

确保通过日志本了解上一班次所有自客人入住以来的事件。

 

-Maintain a detail record of all incidents (guest or employee) all finding and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Front Office Manager.

在日志上对所有发现的事件(客人或员工)和其他相关事件保持详细记录。有需要灵活处理,直接向前厅部经理报告。

 

- Maintains record of guest feedback and takes remedial action to resolve problems.

详细记录客人反馈及采取及时补救措施以解决问题。

 

-Coordinates and cooperates with all other operating department and must have strong relationship and interaction with all hotel guest, visitors and members of the local community.

与其他运营部门协调合作,必须与酒店所有客人、访客及成员有坚固的关系。

 

-Attends meetings as required with the Front Office Manager.

根据前厅部经理要求参加会议。

 

-Ensures there is a healthy and strong communication link between the various Front Office departments and other department.

确保前厅部与其他部门拥有健全并牢固的沟通链。

 

-Ensures briefings and shift hand-over are carried out in a professional and regular manner.

确保简报及班次交接以专业的及定期的方式执行。

 

-Ensuring all guests are offered a faultless and speedy check-in with the emphasis that Guest Relation Officer escorts all VIP’s to guestroom.

确保为所有客人提供完美的、迅速的入住办理,宾客关系主任陪同VIP客人去客房。

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
上海市松江区泗泾镇泗陈公路3388弄(近嘉淞南路)
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职位联系人
李小姐
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 私营.民营企业
    企业性质
Surrounded by lush gardens and blue lagoons, wih striking visual abiance and classical Mediterranean Architecture, Sofitel Shanghai Sheshan Oriental is a subtle blend of traditional Chinese Fengshui and French contemporary style. The resort's natural surroundings with palm trees and colourful flowers trimming the edges of the 4,400 square-metre outdoor swimming pool; blue water cascade over rocks, through canals and under bridges before reading an idyllic man-made brach. The magnifique hotel is perfect for both leisure and business travellers.葱翠的园林点缀着碧蓝的湖水,上海东方佘山索菲特大酒店将中国传统的宁静、和谐与法式风情的优雅、浪漫完美结合。优雅的托斯卡纳建筑风格,环绕主楼西侧的4,400平方米室外泳池和人造沙滩,令人仿佛置身于充满异域风情的度假胜地。无论是度假生活、还是在商务旅行中都能尽情体味、探索、沉醉于自然的美丽。Located in Sheshan National Tourism Resort in the most dynamic city of Shanghai China, the hotel is 35 mintues from the city certre.酒店坐落于风景秀丽的佘山国家旅游度假区,酒店距离市中心仅35分钟车程。The Sofitel pillow menu and the exclusive Sofitel MyBed guarantee a perfect nights sleep. In addition to in-room essentials such as complimentary Internet broadband, Wifi, room amenities together with a choice of fashionable scents are just three of many luxurious touches. The sommelier compliments this dining experience with a wine tasting ritual of worldwide and local premium selected wines.酒店拥有豪华客房368间,其中套房53套,另有7栋独立园林别墅。客房分为三种装饰风格:地中海风情,中式风情和东南亚风情,均附带独立阳台、浪凡及爱马仕护理用品、专属香薰服务、免费高速宽带接入、索菲特枕头备选单、索菲特MyBed概念卧具等。每间客房均为您配备高速无限网络。7间风格迥异的餐厅与酒吧,融汇创新,为宾客提供精致的美食佳酿,缔造难忘的视觉、味觉盛宴。Life is Magnifique! Welcome to join our magnifique team!生活无限精彩!欢迎加入我们美妙绝伦的团队!
上海市松江区泗泾镇泗陈公路3388弄(近嘉淞南路)
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