Brand Services Manager
3万-5万
停止招聘
发布于 2023-04-03
Brand Services Manager
3万-5万
上海 | 8年以上 | 本科 | 招1人
停止招聘
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职位描述

Job Summary

• Drive global brand service program regionalization from development, landing and sustain in GC hotels

o Support the global project team during the program development phase by reviewing the overall project plan, brainstorming the concept, reviewing the content and providing the regional nuances

o Validate the Chinese translation of the learning materials

o Develop the regional operational observation actions by working togethering with GC operation team, brand team, learning team and HRBP

o Working with the GC project team to develop the regional launch and communication Plan

o Continually collect hotel’s feedback to refresh and sustain the program in GC hotels by working together with GC project team.


• Lead regional brand service program design, landing and sustainment

o Work with brand team and operation team to understand branded requirement of the service differentiations for different brands or segment

o Leverage the consumer insights to develop brand service program framework 

o Source and manager the vendor with clear briefing, good project management and communication skill, budget controling, contract signing and payment following-up.

o Manager the different function team’s expectation by well collaborations with Operation leaders, brand owners and HR leaders

o Regular communication with global brand or GXSS team to make sure the global consistence  

o Follow the Hotel Ready Process for hotel communication during different project phase


• Drive the branded service culture building

o Work with GC project team to develop hotel-level or regional level activity to continuously enhance the branded service culture in hotel.


Education 

• Bachelor Degree 

• Related knowable of tourism management major is preferred 


Technical Skills and Knowledge

• Minimum 5 years’ related experience in hotel industry operation or service training functions

• Good interpersonal skills and communication skills

• Fluency in verbal and written English and Mandarin

• Proficiency in PowerPoint and Excel


其他要求
国际联号工作经历:优先
语言能力:英语-熟练
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卓越雇主
  • 酒店业--国际高端酒店/5星级
    行业
  • 2000人以上
    规模
  • 外商独资.外企办事处
    企业性质
洲际酒店集团是全球首屈一指的酒店服务集团,成立於1946年,是目前全球最大及网路分布最广的专业酒店管理集团,拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。
同时洲际酒店集团也是世界上客房拥有量最大(高达540,000间)、跨国经营范围最广,分布将近100个国家。在中国,世界知名洲际酒店集团提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验,不论您的出发地点是那里,不论您的需求是什麽,洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。

  洲际酒店集团(InterContinental Hotels Group) 
  洲际集团成立于1946年,是目前全球最大及网络分布最广的专业酒店管理集团,拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。同时洲际酒店集团也是世界上客房拥有量最大(高达540,000间)、跨国经营范围最广,分布将近100个国家,并且在中国接管酒店最多的超级酒店集团。包括中国大陆25个省、区、市。
CTIN台湾旅游联盟与世界知名洲际酒店集团合作,提供您北京、上海、重庆、沈阳、厦门、香港…等大城市一流酒店住宿体验,其中香港洲际酒店更被票选为亚洲最佳商务酒店,最佳香港景观之一。不论您的出发地点是那里,不论您的需求是什么,洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。 
  
  InterContinental Hotels Group PLC (IHG) is the world’s most global hotel company and the largest by number of rooms. The Group has over 3,650 owned, leased, managed and franchised hotels and 540,000 guest rooms across nearly 100 countries and territories. 
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