• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 领导好
• 年度旅游

工作职责：
As one of the first hotel loyalty program, IHG One Rewards become a popular and award－winning loyalty program among frequent travels around the world since it launched. With more than 160 million members, it is one of the largest hotel loyalty programs in the world.
This role strengthens IHG One Rewards delivery across Greater China hotels through program deployment, loyalty culture building, and hotel activation. It builds colleague commitment to loyalty and supports hotel execution to improve enrollment, member recognition and future stays.

Your day to day
Loyalty Program Deployment
•	Support the deployment and execution of loyalty program initiatives, including pilots, program enhancements and new rollouts. 
•	Provide daily operational guidance and support to hotels on loyalty program matters, including enrollment, member recognition and benefits delivery. Partner with hotels to ensure compliance with loyalty program standards, policies, and operational procedures.
•	Monitor hotel execution and analyze hotel and regional loyalty performance data, identify improvement opportunities. Work with hotels to develop and implement targeted action plans, and track progress to drive continuous performance improvement.
•	Support loyalty readiness for new hotels, especially conversions, by coordinating materials, training delivery and implementation follow－up.

Hotel Loyalty Culture Building
•	Embed loyalty into everyday hotel culture and build colleague belief in its value and ownership of its role in the guest experience.
•	Develop colleague participation and recognition initiatives, including relevant regional and global loyalty activities. Equip Loyalty Leaders with culture toolkits and use colleague feedback to improve engagement.
•	Support the development and delivery of loyalty communications to hotels and internal stakeholders. Facilitate meetings, webinars, and engagement sessions with hotel teams.  

Hotel Loyalty Activation
•	Optimize hotel activation delivery, with an engagement campaign designed to encourage stays across brands as the core program. Develop tailored activation formats with Brand and Commercial teams to broaden member participation and address diverse commercial needs.
•	Manage activity planning, hotel onboarding and campaign materials. Coordinate registration, task completion and rewards fulfilment with relevant teams and vendors. 
•	Track activation participation and penetration and use campaign insights and hotel feedback to improve activation effectiveness.

任职资格：
What we need from you
•	3－5 years of hospitality industry experience, hotel operations, loyalty programs, guest experience, or commercial functions preferred.
•	Experience managing cross－functional initiatives and stakeholder relationships
•	Familiarity with project reporting and budget tracking.
•	Understanding of hotel operations, loyalty standards and member journeys. Ability to translate program requirements and campaign mechanics into clear hotel guidance.
•	Strong project coordination, content development and analytical skills, including interpretation of participation, conversion and penetration data.
•	Creative problem－solving, ownership and attention to detail. Ability to influence hotel and corporate stakeholders without direct authority.
•	Strong written and verbal communication in English and Mandarin.
•	Bachelor’s degree in hospitality, business, marketing or a related discipline, or an equivalent combination of education and relevant experience.

洲际酒店集团是全球首屈一指的酒店服务集团，成立于1946年，是目前全球最大及网路分布最广的专业酒店管理集团，拥有洲际、皇冠假日、假日酒店等多个国际知名酒店品牌和超过55年国际酒店管理经验。同时洲际酒店集团也是世界上客房拥有量最大（高达540,000间）、跨国经营范围最广，分布将近100个国家，并且在中国接管酒店最多的超级酒店集团。包括中国大陆25个省、区、市。CTIN台湾旅游联盟与世界知名洲际酒店集团合作，提供您北京、上海、重庆、沈阳、厦门、香港等大城市一流酒店住宿体验，其中香港洲际酒店更被票选为亚洲最佳商务酒店，最佳香港景观之一。不论您的出发地点是那里，不论您的需求是什么，洲际酒店集团邀您体验一趟舒适完美的尊荣旅程。     InterContinental Hotels Group PLC (IHG) is the world’s most global hotel company and the largest by number of rooms. The Group has over 3,650 owned, leased, managed and franchised hotels and 540,000 guest rooms across nearly 100 countries and territories.