• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 帅哥多
• 美女多
• 领导好
• 发展空间大
• 夜班补助

 
PRINCIPAL RESPONSIBILITIES 主要职责
l  Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
监控以确保所有客人和住店客人能接收到及时、礼貌的服务。
l  Oversees laundry operations
监督洗衣房的运作。
l  Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
同客房行政助理和其他管理人员一起确定日常的检查事务。
l  Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
检查客区和公区是否正常运作，以确保所有的家具、设备、装置保持清洁及得到及时的维修。
l  Manages spring cleaning schedules
控制清洁进度表。
l  Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
就家具、设备和装置的维修事宜及时向总经理上报或提出建议，以确保其保持清洁和得到良好的维修。
l  Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
通知客房部的其它有关部门，特别是洗衣部、工程部、前厅部和餐饮部。与其它部门的负责人、总经理或其授权人保持开通的交流渠道。
l  Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
建立和保持有效的人际关系，重视人力资源以确有效地维持保团队成员的业绩。
l  Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
维持客房员工的着装、卫生、制服、仪容仪表、姿态和行为的优雅标准。l
l  Conducts regular department meetings
督导部门例会。
l  Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
确定和确保以最佳的成本来维护清洁、客用品及小礼品的提供。
l  Supervises outside contractors to ensure contractual compliance
监督外部合约人以确保合同的一致性。
l  Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
执行和控制客房程序以便保障员工的健康和安全，比如失物招领服务、钥匙的控制服务、安全紧急情况的处理程序和环境程序。
l  Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
在发生紧急情况时，是否准备好执行预先分配的任务呢？比如火灾、机械故障和爆炸威胁。
l  Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
与人力资源部经理合作，以确保部门具备有效的人力资源。职责如下：。
l  Plans for future staffing need
辅助制定未来所需员工的编制计划。
l  Recruits in line with company guidelines 
根据公司用人方针招聘员工。
l  Prepares detailed induction programs for new staff
为新员工做详细的工作计划。
l  Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
保持全面的、当前的和客人聚焦的设施设备的部门标准和程序，并且监督他们的执行情况。
l  Ensures training needs analysis of Housekeeping staff is carried out and training programs are designed and implemented to meet needs
确保客房员工培训需求的分析被执行，培训计划有计划地实施并要满足其需求。
l  Conducts probation and formal performance appraisal in line with company guidelines
指导查看和鉴定评估使其符合公司的方针。
l  Maintains up to date staff records and approves leave requests etc
保持最新的员工记录并批准请假等事项。
l  Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
指导、训练员工，与员工进行交流，接收员工的反馈信息有利于提高工作业绩。
l  Regularly communicates with staff and maintains good relations
定期与员工进行交流并保持良好的人际关系。
l  Establishes a productive working schedule in line with labor laws
确定合理的 工作进度以符合劳动法。
l  Approves leave after considering hotel occupancies
在保证酒店正常运营的前提下批准休假。
l  Works with Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:
与财务、商务支持经理一起准备和管理部门的预算工作，职责包括：
l  Prepares the Housekeeping budget
准备客房部的相关预算。
l  Monitors and controls inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs
监控、管理存货清单以便对机器设备、布草、制服的有效控制，确保有效地控制和维持标准的库存和成本。
l  Controls and analyses department costs on an ongoing basis to ensure performance against budget
控制和分析部门的现行成本，以确保成本符合预算。
l  Manages the department’s expenses
管理部门的开支。
l  Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
熟悉职业保健、安全职责相关政策和程序，以确保所有程序能得以安全地执行，并在职业保健和安全职责方针的指导下确保行为落到实处。
l  Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
了解并坚持职业的、健康的、安全地立法、政策和程序。
l  Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉财产安全、急救、火灾和紧急程序，并安全及时地对机器设备进行控制。
l  Initiate action to correct a hazardous situation and notify supervisors of potential dangers
及时对危险的情形采取补救措施，并对主管通报存在的潜在危险。
l  Log security incidents and accidents in accordance with hotel requirements
根据酒店的要求对安全事件、事故进行记录。
l  Has full awareness, manages and supervises all tasks of his/her staff.
熟知所有管辖范围内的工作并确保管理及监督。
l  Perform other duties assigned by the management.
履行管理层安排的其他工作职责。
 
 
 
 
REQUIREMENTS职位要求
Education 教育学历
l  At least Secondary School level with good command on English
高中以上学历并且具备良好的英语能力
l  Diploma holder or equivalent in Hotel Management
具有毕业文凭或相应的酒店管理培训证书
 
 
Experience 工作经历
l  At least 8 years working in Hotel Industry and 2 years as a Executive Housekeeper
至少8年酒店工作经历和2年行政管家的管理经验
 
 
Job Skills & Knowledge 技能知识
l  Able to be a team leader
有能力作为一名团队领导者
l  Utilize manpower effectively
有效地利用人力资源
l  Develop and maintain standard & procedures
发展并持续维持标准和程序
l  Motivate all associate according to resources
依照规定激励员工
l  Accepting more challenges and assignments
接受更多的工作挑战和工作分配
l  Involve staff participation on daily meeting
召集参与员工每日例会
l  Accept and try out new techniques and equipment
接受并试用新技术和设备
l  Co-ordinate and work well with other departments
与其他部门保持良好的合作和工作接触
 
 
Computer Skills 电脑技能
l  Opera PMS
酒店Opera系统
 
 
Language Proficiency 语言能力
l  Good command of spoken & written English 
具备良好的英语会话和书写能力
l  Mandarin speaking is beneficial
流利的普通话

2017年11月1日 — 香港朗廷酒店集团宣布北京首都机场东海康得思酒店揭幕，成为首间进驻北京的康得思品牌酒店，以配合集团的长远发展策略。酒店前称北京首都机场朗豪酒店，在正式更名为“康得思”CORDIS品牌后将继续由同一酒店管理团队进行管理。朗廷酒店集团于2015年在全球推出“康得思”CORDIS品牌，该品牌英文名在拉丁文中译为“心”，旨在致力为宾客呈献发自内心的挚诚服务、联系无间的便利、时尚脱俗的品味享受，以及与别不同的亲切住宿体验。
  

毗邻北京首都机场的康得思酒店为涉外五星级酒店。格调时尚，高科技配套一应俱全，为经常穿梭各地的旅行者，带来便利的惬意住宿和贴心服务。酒店楼高六层，设有268间装潢典雅的豪华客房及套房、创新而时尚的餐厅及酒吧、设备齐全的健身中心，以及设施先进的宴会及活动场地。