招聘宴会主管/领班_北京西国贸大酒店管理有限公司招聘信息-最佳东方

I. job responsibilities

一岗位职责

1.By completing TBS checklist in product knowledge.

能够达到TBS 产品知识的要求.

2.To actively check staff product knowledge on each shift.

在工作中随时检查员工的产品知识。

3.By ensuring all staff are briefed for the details of the shift ahead.

确保所有员工提前了解换班详细安排。

4.Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.

管理每个班次所安排的人力资源，在一定人力资源的基础上满足客人的期望。

5.Assist the restaurant managers with training all staff for ‘induction training’ and ‘on the job training’.

协助餐厅经理进行就职培训，及在职培训。

6.Offer staff constructive feedback about their performance after every shift in an aim to develop their skills and confidence.

为提高员工的工作技能及自信心，在每个班次的工作之后总结他们的工作表现。

7.Provide leadership and direction for all staff while on duty by offering professional skills and leading by example.

通过体现自身的专业素质，为餐厅的其他员工树立良好榜样。

8.Reporting any accidents/incidents to the Supervisor/Manager.

向上一级主管或经理汇报发生的任何事故。

9.Food & Beverage mission is established and instilled in all team members.

餐饮部的工作使命在所有员工当中被建立并贯彻。

II. Post requirements

二岗位要求

1. Education and professional knowledge: technical secondary school or above.

历及专业知识：中专以上学历.

2.Work experience requirement: more than two years working experience in the same position.

工作经验要求：两年以上同岗位工作经验.

3. Personal ability and other special requirements: good work planning ability, information communication ability, ability to handle customer complaints and solve problems.

个人能力及其他特殊要求：具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力.

北京西国贸大酒店隶属北京东兴联永同昌集团，于2008年6月30日开业，是丰台区第一家、北京市第58家挂牌五星酒店，同时更是丰台区唯一一家五星级园林式商务酒店。酒店地处北京西三环丽泽商业圈，毗邻京开、京石、京津高速路，距离北京南站、北京西站仅10分钟车程，距离首都机场45分钟车程，距离大兴国际机场50分钟车程，交通十分便捷。酒店集商务、餐饮、住宿、会议、康乐休闲功能于一体，建筑面积5万余平方米。装饰设计尊贵、豪华、典雅，独具东西方文化底蕴和异域风情。酒店不仅以高档豪华的硬件设备设施著称，同时还以国际标准为宾客提供专业化的五星级服务，使每一位下榻人士更从容地开展各种活动和享受五星级人生。基于十余年发展，在社会各界的支持与关爱之下，为进一步提升集团品牌影响力，酒店全体同仁定将继续砥砺前行，秉持企业精神，以最优质的五星专业服务回馈广大客户、业主、员工。北京西国贸大酒店全体同仁期待您的加入！Beijing West International Trade Hotel, affiliated to Beijing dongxinglian yongtongchang group, opened on June 30, 2008. It is the first five-star hotel in Fengtai District, the 58th in Beijing, and the only five-star Garden Business Hotel in Fengtai District. The hotel is located in Lize business circle of Beijing West Third Ring Road, adjacent to Jingkai, Jingshi and Jingjin expressways. It is only 10 minutes' drive from Beijing South Railway Station and Beijing West Railway Station, 45 minutes' drive from capital airport and 50 minutes' drive from Daxing International Airport. The Hotel integrates business, catering, accommodation, conference, recreation and leisure functions, with a construction area of more than 50000 square meters. The decoration design is noble, luxurious and elegant, with unique Eastern and Western cultural heritage and exotic customs. The hotel is not only famous for its high-grade and luxurious hardware and facilities, but also provides professional five-star service for guests in accordance with international standards, so that everyone can carry out various activities and enjoy five-star life more leisurely. Based on more than ten years of development, with the support and care of all sectors of society, in order to further enhance the group's brand influence, all colleagues of the hotel will continue to forge ahead, uphold the spirit of enterprise, and give back to customers, owners and employees with the best five-star professional services. All colleagues of Beijing West International Trade Hotel are looking forward to your joining!