• 五险一金
• 人性化管理
• 岗位晋升
• 带薪年假
• 技能培训
• 员工生日礼物
• 包吃包住
• 管理规范
• 领导好

Duties and Responsibilities 工作职责
1. 领导并管理整个客房部的运作以确保酒店清洁达到高标准。所负责区域包含所有客房、公区、餐厅、宴会厅设施及后堂。密切监视所有与确保高水平的客房服务提供给客人的过程是及时的和无瑕疵的。
The incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene and cleanliness of the Hotel, including all Guest rooms, public area, food & beverage outlets, banquet facilities and back of the house.
2. 根据酒店营运的目的，领导客房部不断地更新及完成部门目标。
Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
3. 管理客房部运作，例如所负责区域的清洁及维护，同时确保这些运作与客房部政策、程序、标准及顾客要求满意度相一致。
Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
4. 每日检查工作区域，采取正确的措施使酒店的清洁、维护和用品的供应均能达到酒店的标准。
Inspect all areas and take corrective measures in order to meet hotel Standards in terms of cleanliness, maintenance and supply.
5. 修改、制定和定期不断地更新各项政策、程序、制度和标准。
Develop, implement and continually review the policies, procedures, practices and standards.
6. 对直接和间接领导的下属的工作业绩进行挑选、培训、发展、日程安排及管理，以确保客房部的运作能有效地进行。
Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
7. 对布草盘点、客用品及必需品的购买进行管理，以期既达到质量标准，又能满足酒店的营运要求。
Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
8. 协调客房部与其他部门间的职责关系，如前台、工程部、市场营销部及餐饮部等，以确保所有客房及公区的清洁卫生都能以一种有效的方式随时得到维护。
Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
9. 参与所有翻新和翻新项目的规划，执行和最终设置，包括列表。
Participate in all refurbish and renovation projects planning, execution and final set up including snag lists.

岗位要求
1、专科毕业学历或同等以上。
2、有同星级客房管理工作经验优先。
3、熟悉客房部专业知识，熟练使用电脑，持有客房部经理上岗证或资格证书。
4、掌握熟悉客房管理、服务流程和质量标准。
5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

北京西国贸大酒店隶属北京东兴联永同昌集团，于2008年6月30日开业，是丰台区第一家、北京市第58家挂牌五星酒店，同时更是丰台区唯一一家五星级园林式商务酒店。酒店地处北京西三环丽泽商业圈，毗邻京开、京石、京津高速路，距离北京南站、北京西站仅10分钟车程，距离首都机场45分钟车程，距离大兴国际机场50分钟车程，交通十分便捷。酒店集商务、餐饮、住宿、会议、康乐休闲功能于一体，建筑面积5万余平方米。装饰设计尊贵、豪华、典雅，独具东西方文化底蕴和异域风情。酒店不仅以高档豪华的硬件设备设施著称，同时还以国际标准为宾客提供专业化的五星级服务，使每一位下榻人士更从容地开展各种活动和享受五星级人生。基于十余年发展，在社会各界的支持与关爱之下，为进一步提升集团品牌影响力，酒店全体同仁定将继续砥砺前行，秉持企业精神，以最优质的五星专业服务回馈广大客户、业主、员工。酒店每周二 周四上午9：00至16：00为公开招聘日，您可携带简历直接至酒店人力资源部参加面试。北京西国贸大酒店全体同仁期待您的加入！Beijing West International Trade Hotel, affiliated to Beijing dongxinglian yongtongchang group, opened on June 30, 2008. It is the first five-star hotel in Fengtai District, the 58th in Beijing, and the only five-star Garden Business Hotel in Fengtai District. The hotel is located in Lize business circle of Beijing West Third Ring Road, adjacent to Jingkai, Jingshi and Jingjin expressways. It is only 10 minutes' drive from Beijing South Railway Station and Beijing West Railway Station, 45 minutes' drive from capital airport and 50 minutes' drive from Daxing International Airport. The Hotel integrates business, catering, accommodation, conference, recreation and leisure functions, with a construction area of more than 50000 square meters. The decoration design is noble, luxurious and elegant, with unique Eastern and Western cultural heritage and exotic customs. The hotel is not only famous for its high-grade and luxurious hardware and facilities, but also provides professional five-star service for guests in accordance with international standards, so that everyone can carry out various activities and enjoy five-star life more leisurely. Based on more than ten years of development, with the support and care of all sectors of society, in order to further enhance the group's brand influence, all colleagues of the hotel will continue to forge ahead, uphold the spirit of enterprise, and give back to customers, owners and employees with the best five-star professional services. The open recruitment day is from 9:00 a.m. to 16:00 a.m. on Tuesdays and Thursdays. You can bring your resume to the HR Department of the hotel for an interview. All colleagues of Beijing West International Trade Hotel are looking forward to your joining!